JCPenney is a well-known retail store that offers a wide range of clothing, footwear, jewelry, accessories, and home furnishings. Since 1902, it has been providing customers with style, quality, and value. The store features apparel for kids, men, and women, along with popular brands like Adidas and Levi's, as well as private labels such as Liz Claiborne and Worthington. Customers can enjoy free shipping and curbside pickup, making shopping convenient. The store also has a dedicated beauty section called JCPenney Beauty, offering skincare, makeup, and beauty products from well-known brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Reviews highlight both positive and negative experiences. Some customers appreciated the friendly staff and good stock, with staff members like Doug and Laura providing excellent service and going out of their way to help, especially with special outfits for significant occasions. Others expressed frustration over false advertising regarding sales and coupons, feeling disappointed when discounts did not apply as expected. Overall, JCPenney is favored for its variety, helpful staff, and good prices, but some shoppers have encountered disorganized sections and misleading promotions. Despite mixed reviews, the store remains a popular destination for clothing, makeup, and home goods.
Lauren helped me in the jewelry area and she was awesome and did help me so much she deserves a raise
November 2025
It's a department store on black Friday weekend. Dispute that the workers were friendly. Got to keep this mall going were fortunate to have a great mall in Lancaster
November 2025
Drew took lots of time educating us on the construction of the levels of Avocado mattresses. Couldn’t have been more knowledgeable and answered all our questions. Explained the delivery and removal process to us. This is the second time we have worked with Gardner’s and highly recommend this store.
