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February 2024 by Salma Villegas
If I could give this NO stars I WOULD. Customer service was HORRIBLE I’m convinced the employees know nothing about their job or got no training ? they gave me a shoe that was a 7M & a shoe that was a 5.5M then tried to tell me they were the same size. Soon after she figures out it’s CLEARLY not the same size then claims they don’t have a 5.5M EVEN THOUGH that’s the size that was the display, so apparently they couldn’t find the other 5.5M. Another customer must have 2 different shoe sizes because I’m more than sure they sold it without checking them, the lady that was helping me acted so dumb & gave me attitude for no reason. As if it was my fault she couldn’t read her shoe sizes ?? never again shopping at this Salem location.
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January 2024 by Alex Molina
Goldfish cheddar
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November 2023 by michael
Chloe helped find my shoes! 10/10!
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August 2023 by Kelly Smith
Really nice service
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July 2022 by M Git
Visited the store for the first time in a couple years; and I must say the service we received was nothing short of excellent. We were helped by Kaytlyn, and we were so impressed by how friendly, knowledgeable and attentive she was. We'll definitely be shopping there more in the future. Thank you so much for such a great shopping experience!
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February 2022 by Quelbin Amancio
Love this spot to get my daughter the sneakers she likes and other girls things ? but the my daughter ? she love this store too
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December 2021 by Jesse Kreger
Decent folks working there but also noticed it wasn’t really up to date on the seasonal displays and such.
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September 2021 by Tisha Martin
My son loves this place.
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August 2021 by Bill Phippen
Very helpful staff
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June 2021 by MaryEllen Stogdale
Just browsing.
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May 2021 by Kathy Zimmerman
Very nice girls work there help you everything. You need to felt comfortable and true size. I got this for my birthday. I love it
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May 2021 by Brigit Lorraine
The staff at this location are extremely helpful. Went in to find a pair of Vans and ended up walking out with really cute sale shoe some socks and a way to protect my shoes. Will definitely be going back more so for the staff and their willingness to help.
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May 2021 by George Yagel
Good service and selection. Sales people are eager to help, and also know how to push additional sales (like matching socks for your shoes and such)
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March 2021 by Christene Berardelli
Great selection!
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January 2021 by Aysha Barner
Super nice employees & super helpful! I asked for the one size and the wonderful girl brought out the size up and size down from it just in case (which came in handy!) Honestly, I love this Journey's so much more than my local one and will probably be back again when I need new shoes!