-
February 2023 by Stephen Knapp
Great place to store your things. Michelle is the best.
-
January 2023 by Keaton Reckard
Sadly it has gone downhill in the past few years. Greed has gotten the best of them, my rates were increased 25% this year, and now they switched to a "convenient online payment" system that charges 3.95% fee on your monthly bill if using a card. Avoid if possible.
-
September 2022 by Cory Klugh
Very secure 24/7 code access, temp controlled inside, also has outdoor gated units. Building manager is very nice and professional.
-
August 2022 by Pamela S
Do Not honor contract rates.I have my storage there and unfortunately need to keep it there until next year. The unfortunate part is I have a contract and they've decided to increase my rate 50.00 and not honor my contract.I really would not recommend this location.
-
February 2022 by Geralyn S.
I have been at Keepsafe storage since 2015. It was wonderful back then, and affordable. First, I have to say that the manager, Michelle, is very affable and professional. Recently the rates have almost doubled! This is the second increase I've endured. The first was moderate and reasonable in February 2020. NOW when we are all struggling, they raised the rates again! This time almost doubling my original fee. I am sure they had government support to get them through the pandemic, however regular workers did not. I did not. And now that we are all trying to get back on our feet, this company is feeding its greed. They are losing clients quickly, and this is sorely deserved. I just hope that the manager doesn't suffer for the owner's short sighted money grab.
-
November 2021 by Donna Dodson
I have a storage unit, my daughter has a storage unit here, and a friend of mine wants a storage unit here.Have been trying to get ahold of them multiple times yesterday and a couple times today, but they aren't answering & their voicemail is full, so I can't even leave a message.
-
September 2021 by Evelyn Ortiz
Good & very friendly costumer service, quick and easy process ♥ Michelle is Awesome she is very friendly.
-
May 2021 by Matt Carlisle
Great storage unit for a great price
-
October 2020 by Eve Santiago
Good & very friendly costumer service, quick and easy process ♥ Michelle is Awesome she is very friendly.
-
June 2020 by Michele M
Love the manager Michele. Clean environment
-
August 2019 by David Ruiz
Love the manager Michelle so beautiful inside and out
-
July 2019 by Kelly David
I have never written a review for anything in my life. But in this case, I feel compelled to do so. I have keep a storage locker at Keepsafe since about 2012. Up until recently, I had an exceptional experience here -- that was before it came under new management a few years ago. Since then, the quality of this place has seriously deteriorated. I do not live in the area, so I normally come on weekends to access my locker. Under the old management, if I had any problems at odd hours -- such as I needed a lock cutter because I forgot my key, or I couldn't access the bathroom -- the old owner always answered the phone and was ready and easy to help out as needed. Never once did I fail to reach him or get a return call. Not so the new management. In fact, I have never once been able to reach them. I called just now on a Wednesday and I get voicemail that says that the box is full, so I cannot even leave a message. They have never once returned my call. And worst of all, when I was recently last there one weekend under pressure during a short timeframe (given my Haul rental) to get what I wanted, the elevator broke. Pressing any of the call buttons and alarms bells yielded absolutely no result. The owner, who I left multiple voicemails, never returns any of my calls. I ended up having to walk tons of heavy stuff down three lights of stairs. I injured myself and broke two of my valuables in the rush. I also lost a large amount of money because I was late with the return of my UHaul and I have also to plan a whole return trip because I was unable to get what I needed. To this day, I still have no return call from the owner, no apology for the broken elevator and what it cost me, not offer of compensation. Thank God I was not in the elevator when it broke. Despite the cost and hassle to me, I will be planning to move my stuff to another facility.
-
May 2019 by Dustin Zeigler
Great storage facility
-
October 2018 by Alex Ngugi
Clean, secure and easily accessible from Rt 30, 283, Manheim Pike and Fruutville Pike
-
September 2017 by Kristin Bomgardner
Very professional. Quick service. Well maintained storage lockers
