Lancaster Dental Arts is a dental care provider located in downtown Lancaster and Lititz, offering a wide range of services for families. The facility is noted for its state-of-the-art technology and pleasant artwork, creating an enjoyable atmosphere for patients. The staff is described as incredibly polite, friendly, and skilled, dedicated to providing excellent dental care. While many patients report positive experiences with the quality of treatment, there are concerns about long wait times, with some visits extending over an hour. This has led to feedback regarding scheduling practices, as multiple appointments may be booked concurrently. Despite these delays, patients express satisfaction with the care received, particularly noting the professionalism of the dental team and the comfort provided during procedures. Additionally, the management is responsive, taking feedback seriously and working to improve service issues, such as phone communication. Overall, Lancaster Dental Arts is recommended for those seeking dental care, as long as they are prepared for potential wait times.
Staff and doctors were very kind, competent and respectful. Would definitely recommend.
September 2024
waited for the oral surgeon, But worth it, Excellent work And they accepted my insurance. I recommend them But you have to wait your turn And the staff is Incredibly Polite and respectful, Very happy
August 2024
The staff was very nice but it took a long time. Every time we go there we wait for like an hour. They schedule too many people at the same time. It would be nice if they would call the prescription into the pharmacy. Very uncomfortable chairs.
