waited for over 10 minutes listening to the dumb automated voice saying "help needed at hardware desk" NO ONE EVER SHOWED!!
September 2023
Accidentally ordered wrong door size online, very helpful and exchanging out for the correct size with my contractor. Unfortunately loaded the wrong side entry of door as replacement and contractor didn't know until he arrived at Our home. Inconvenience of returning and delaying work for the day.
January 2023
Worst most unprofessional experience ever. Be ready to be on hold for hours and then have people make smart comments in the background. And not have your items delivered when stated. They're like that friend who never follows through. Go somewhere else this place is like a preschool.
