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February 2024 by Joe Fuhs
The service provided by Jasmine Elvir at Metro PCs, Lincoln highway went above and beyond her required duties as an employee.we very much appreciated all that she has done on both of the issues that required immediate assistance .I would highly recommend the service at this store location and service provided by her.
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January 2024 by Lexi
The best customer service. No words.
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December 2023 by Yelleni Jimenez
Terrible service, they are not going to do their job, the Hispanic person who goes there speaks in English, they tell you when you talk to them and ask why they are talking about you, they tell you that they are going to call the police, not recommended service.
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April 2023 by Brandi Torres
Sierra & William are the absolute best! Made switching super fast & easy, answered any questions I had and was pleasantly polite doing so, all around Great customer service! Couldn't be happier with our new phones!
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November 2022 by Susan Criswell
I have always had a good experience at this store. The staff is helpful and nice, the store is clean and stocked and we have always got the help we went in for.
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September 2022 by Jay Esbenshade
Great place to get phones and help if needed.
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July 2022 by Sue Nieves-O'Keefe
Really don't have the phone you want.
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March 2022 by Mr. Person
I have purchased quite a few phones from this location and I've always been greeted with kindness and the employees seem to be very knowledgeable and always take the time to answer any questions I might have. 5 stars from me!
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February 2022 by Brenda Dolph
All I can say is the customer service representatives you have at this store went above and beyond what your company expects. Diana and Sammy took time and explained everything little question I had..showed me how to get into my apps and switched everything over from my old phone. What a wonderful experience..they treated me like a friend. I will recommend metro to all my family and friends.. especially this store. Thanks for all your help Diana and Sammy!! Be blessed my friends!!
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January 2022 by Julia Thomas
Hands down one of the best metro PCs stores around Lancaster. Despite the long wait getting my phone turned on and switch to metro.. the coworkers /tech worked patiently and professional to help me get on my way with a working phone. After a good two hours plus all that hard work and patience she had paid off!! I want to thank the two lovely ladies who worked today/tonight for helping me and those who walked inside your work place doors , you helped everyone quickly and very professionally.. and that is what metro is all about.. many years ago I had a metro phone and I remember the staff being so nice to work with, and again, it was the same way .. I rate 5 Stars because it was the best service indeed! Thanks again! And thanks for trusting me with your works charger and bringing it back.. haha .
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December 2021 by ana delgado
Diana gave me a high quality service. She was very kind and polite and she knows the products. She is bilingual. I will recommend others to go there.
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July 2021 by You Don't Know Me
I have purchased quite a few phones from this location and I've always been greeted with kindness and the employees seem to be very knowledgeable and always take the time to answer any questions I might have. 5 stars from me!
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June 2021 by Maria Guzman
The girl that is there now is very very nice polite,she helps u with everything.100%
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April 2021 by Angela Montgomery
Charmaine and Kayla are excellent
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March 2021 by Roy Simonetti
Started out good. Even gave an employee a $20 tip. After that, the Service (?) WENT DOWN HILL . Switched from Verizonthinking ANYTHING was better. HOW WRONG I WAS.They're one The SAME.
