Michaels is a well-loved craft store known for its extensive selection of art supplies, fabric, yarn, and various crafting materials. It offers everything needed to unleash creativity, including party supplies like decorations, gift packaging, and seasonal decor. Many customers appreciate the friendly and welcoming employees, particularly highlighting the excellent service from staff members in framing, such as Jose and Ryan, who provide professional advice and assistance with delicate items. However, some reviews mention concerns about pricing, stating that prices have increased since the closure of a competitor, leading to disappointment over the lack of competitor coupon acceptance and valuable deals. While the store is often described as well-maintained and stocked with a variety of options, there are also mentions of understaffing and occasional issues with online order pickups. Overall, Michaels remains a popular destination for craft enthusiasts, despite some mixed feedback on pricing and service efficiency.
