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March 2024 by Darren P.
They are costly but usually pretty good. I have a truck and the only spot it doesn't clean is the back window.
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February 2024 by John Quinlan
Looks like a really nice car wash going through it, but we found the car was not very clean. Once it was dry. you really need to carry your own towels and wipe it down when you're done if you want a clean car.
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February 2024 by Daniel Brubaker
The only reason I have a wash pass is for the interior discount. A 50% price hike is pretty steep. Looks like I will be canceling.
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February 2024 by Patricia Orlandi
I would love to have a full service car wash that is worth the cost we just moved to PA am used to NY car washes where the service is exceptional but reading these reviews I'm not gonna spend money for inadequate service
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February 2024 by laura frey
Always love the exterior wash. This was my 1st time using the interior cleaning service. Was expecting a little more attention to detail. Dashboard had an obvious line of area not cleaned and some other minor areas I thought would be more thoroughly paid attention to.
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February 2024 by Just Me William D
Unlimited wash club is much appreciated. Our vehicles are shiny and clean, so job well done. It's nice to be at a car wash and not have to re-wash it a second time.
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January 2024 by Jen Harmes
Never have both tunnels running, not a convenience to prepay if you have two lanes flowing into one
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January 2024 by topqat
Good job...nice people....
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January 2024 by Al Morris
Really thorough car washing system. I'm very happy with being a member.
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January 2024 by John Myers
I have been a Platinum member for the last 5-6 years mostly using the Manheim Pike business in Lancaster, PA and I absolutely cannot wait until several competition car washes are constructed, so I can save the $400/year from Mister's revenue.My issues started with their taking down the mirror so you could help guide your car into the wash. An example of fixing something that is ABSOLUTELY not broken. This was a few days after Mister opened after purchasing it from Cloister. Not a huge deal, but how many of you used the mirror? I used the mirror on every car wash. I asked to speak with a manager and the response was "it's our business and we will do as we please". "We took all the mirrors down". Good answer for repeat business. The second and much more important issue is locking the wheel washer in place instead of having it move along the conveyor belt to make the wheels sparkle. I LOVED THAT FEATURE. Management's answer was "open your own car wash and you can do as you please along with we felt locking it in place would do a better job". My guess is it broke periodically and they didn't want to continue to spend the money to fix it. The wheel washers was the #1 reason why I got the membership. Sprayers in contact with the wheels for three seconds instead of less than one second. It doesn't even clean the entire wheel. Sparkling wheels make the car look fabulous. The wheels are always somewhat still dirty compared to before. What a huge disappointment.I just shake my head when I get home and think, "This is what $35/month gets me for 1-3 washes".Lancaster people will pay $35/month for 1-2 washes per week, but it better be worth the money. The managers are rude and really don't care if you leave happy or disgruntled, just continue to pay your monthly bill. The Cloister people were wonderful and did anything to accommodate you in order in get repeat business.If the new Riptide Wash on Oregon Pike that will open in the next year can compare with Mister I will be gone IMMEDIATELY. They sent me a survey which simply asked if I like my car being clean more than not in five pages with no area for comments.The survey was a total sham and I only filled it out looking for a comment section.I just remembered another reason to get me in the building but not any longer. They eliminated the soda machine in the area behind the waxing horizontal window. A staff member directed me to the Lube, Oil, Filter area before that machine was eliminated as well.The staff is generally friendly, however they do their best to shield managers from any complaints.Not one time did anyone ever offer me some remuneration (a coupon for a $20 vacuum) to at least have me leave in a better mood. They do not care whatsoever if you leave happy or irritated. Lastly, their wash tore my door to the gas cap off, but I'm not going to waste my time speaking with management. I was at least able to retrieve the door 20 minutes later when I went back to Mister to retrieve it. It was on the ground to the right of the wash, but I got no response from the staff member to remedy the situation.It's much cheaper to keep a customer than it is to get a new one. Maybe COVID-19 taught them a small lesson when many of the irritated customers needed to cut back on disposable income items.The employees are WONDERFUL !!! They are always cheerful and they try their best to do a great job. If the management treats the employees like they do the customers, I'm surprised they can keep their employees. Hopefully "Mister" pays the employees a good hourly rate, because it's not always fun getting sprayed with water when it's 40-50 degrees outside. The employees are outstanding and always greet me with a smile.Services: Auto interior vacuuming
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January 2024 by Gordin Morales
Worst carwash I’ve been to left my windows dirty the whole body dirty the interior was dirty they charge me to leave my car dirty again. The worst place to get your car wash.
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January 2024 by Marcus Sensenig
An excellent soft, touch wash.
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January 2024 by Kayla diehl
I am a titanium member and love doing business with this company, however I am extremely disappointed in how the interior service returned my car to me. It looked like nothing on the dash was wiped down, crumbs still in the cup holder and all over the center console. I even asked them to clean it after they brought the car out. Even after they “recleaned “ why I asked, it was still left with crumbs and dirt. I was just really disappointed in the quality of service for the interior portion of the car wash.
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December 2023 by Chris Henrich
Over priced car wash 40 month
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December 2023 by SNE AK
Love getting my car washed here
