August 2023
Great with my dog and customer service was excellent. A little slow and didn't remember my dog's name.
February 2020
Loved it! They sent me a picture of my puppy while I was on vacation and he received a goodie bag when we picked him up. Everyone knew him when walking out the store, I felt like he was very well taken care of.
February 2020
Petshotel at Petsmart has been reassuring for us. They always update us on our dog, and love caring for our energetic doggy.