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April 2024 by Elien Diaz
I was here on Saturday and wanted to get my 6 month old baby pierced and jasmine refused to pierce my daughter with stainless steel when I told her gold gave her a reaction before and she said she doesn’t pierce with it so to go somewhere else to get my child to get pierced she was very disrespectful and said she was the manager. I will never come back here again.
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April 2024 by Olivia Ancheff
Savion and Alex were amazing and made it a comfortable and fun experience! Would go back for any jewelry or piercing needs!
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April 2024 by Kerry Ginder
Super informative, very professional and very clean
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April 2024 by Mukaram Syed
I am concerned about pricing.
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January 2024 by Janiah Clark
They should simply close. I had an absolutely horrible experience here & urge everyone to stay away. Wish I could give less stars than 1 star… Worst customer service, terrible tone, vocabulary, body language, and appearance. Very poor staffing in general with extremely limited skillset even by those who are supposed to be managers. Products they sell are of ridiculously low quality and their extended warranty is a joke. Corporate number is ineffective.
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December 2023 by Bill Fickes
I started at stand 24 we were waiting there for over 20 minutes. They were there talking amoung themselves. A person came up they went to help her right away. The guy there went over to help a bunch of guy while we were there before any of them. When we got to stand24 there was only one person they were helping. The guy basically ignored us, he wasn't helping anyone just standing there.I got fed up with them and went to stand 777. About 500 yards from 24.We got waited on right away. All the girls there were very professional and pleasant. We were waited on as soon as we got there. We will go back to 777 but 24 in my opinion should get rid of a couple employees that just stand around and only seem to want to help certain customers. We were not the only ones this happen to. Several other customers the same thing happened to at 24 and they also went to 777 and got service very quickly.
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December 2023 by kathleen fickes
Ignore even though I was standing at the counter where the info was being taken. A bunch of guys were looking at jewelry and the male associate went directly to them. The female associate looked at me several times but still did not come over. The piercing associate said someone would be with us but just went back to her what the heck she was doing.. this was store 24. Store 777 however which was about 500 yards away had 3 women who apologized for stor 24. They were enthusiasticly helping pick out earrings. I get my ears pierced every year. The piercing associate made 100% sure the holes were exactly where I wanted them. Thank you 777 for turning my day around. I look forward to this every year and hope this store is still there next Christmas.
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June 2023 by Monica Smith
There was a guy who tended to me. He didn’t really help me. So I went to the other stand for assistance and they helped me with what I needed. Poor customer service turned into good when I went to the one in bonton wing. Customer is firstAlways
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April 2023 by Erin Perez
I had amazing help today from Jason at the Park City store! Thank you!
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April 2023 by Carmen Martinez
Worst customer service ever didn’t attend to me was standing there no one asked if we needed help or to say they will be right with us we were ignored as there were 3 people at that stand and the 3rd was on his ipad I will never go to that one again
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April 2023 by Megan Keller
The women at this store are incredible to work with! I was looking for a solid yellow gold rope chain and Jaz helped me find one that was not only the perfect length but a great price! I will definitely shop here again!
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April 2023 by Vivian Melo
HORRIBLE CUSTOMER CARE! I WAS WAITING TO SPEAK TO JASMINE AND SHE WAS CHATTING IT UP WITH 2 SECURITY GUARDS FOR ABOUT 5 MNUTES. I LITERALLY HAD TO INTERRUPT THERE CONVERSATION TO ASK IF THEY WERE OPEN. IT WAS WELL BEFORE 7PM AND SHE RUDELY ANSWERED " YOU SEE MY LIGTHS ARE OFF?" ALL WHILE HER BACK IS STILL TURNED TO ME! IT WASN'T EVEN CLOSE TO CLOSING TIME AND SHE WOULDNT HELP US. WHEN I PROCEEDED TO TELL HER THE TIME SHE JUST BRUSHED ME OFF UNTIL I JUST HAD TO WALK AWAY. I STRONGLY SUGGEST GETTING YOUR PIERCINGS DONE AT LOVISA:) SHE WAS ACTUALLY A HUMAN BEING AND HELPED US WITH A SMILE ON HER FACE AFTER CLOSING TIME!
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April 2023 by Bean Renee
My favourtie place to go when I visit Park City ! There are two kiosks and both have the BEST staff ! Very kind and knows the jewelry they sell !
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March 2023 by Vanessa Jackson
The ladies were very professional and did well piercing my son's ears. I wanna get my second holes done now. No 5 star because I thought they offered more than just ear piercing. Online it said they offer a lot more.
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September 2022 by Santiago Martínez
Jasmine did the worst piercing ever. Now I'm struggling with my ear because of it and maybe loosing a part of it . Hospitalized, antibiotics. Doctors told me that in that specific part was NOT the area to do it.It's been licking for more than 3 months now and now I have health problema
