-
March 2025 by Donna Talarico
Friendly location. The grocery stock is sometimes low, but it's super convenient and I love that we have a drug store in downtown Lancaster. The staff is always nice and I feel welcomed upon entering.
-
February 2025 by Ross Warren
Employees are knowledgeable, nice & helpful! Unfortunately the store shelves are so empty it's become a joke. I'm lucky if I can find 10-25% of what I walk in to buy. They might as well fold this location as well and allow a better business to use this prime location.
-
December 2024 by Christian Daghir
Not very much non-pharmasudocal I
-
September 2024 by BJgoogle Planet
9/01/2024 Sun 10:41am - Chinese lady in the pharmacy keeps ignoring my calls and when she picks up she just keeps staying quite when am asking her about my medication and very Rude
-
September 2024 by Scott Whitekettle
I stopped using CVS because of all the dumb regulations they have above federal ones. In doing so, I switched to Rite Aid and won't be looking back. I never have any issues getting my prescriptions filled and never have to wait long. All of the store employees are always very friendly and helpful, as well.
-
March 2024 by April Rock
I was at the store on wed march 27 evening. I was not treated very well. The caisher Amanda was very rude and not pleasant. I was very displeased with her demeanor so much. To simply make the comment about that she has two jobs and people do not want to work was definitely uncalled for. She needs to change jobs. This is a customer oriented place and it's value should at customers respect. I have spent alot of money at this location and feel that she is prejudiced towards people who are living on the street point blank. Management needs to talk with her demeanor for the ACLU could have her lose her job for her unjust comments
-
March 2024 by Carla Good
I go here regularly and the pharmacy staff specifically is so friendly. They go above and beyond to help with my prescriptions.
-
December 2023 by Roy Brown
This is absolutely by far, bar none, the worst Rite Aid I've ever been to. I had an absolutely horrible experience here today over what should have been a very easy script to fill.
The man named "Andrew" works here has appalling customer service skills. I found him offensive in how he talked to me but shrugged it off. When my wife independently also brought up that she found him rude, I knew it wasn't just me.
They lied about when a prescription would be ready. ("Several hours" they said. After driving two hours to get there, the script still wasn't filled. When I asked what the timeline would be to fill the script, they wouldn't answer me and kept telling me that I could sign up for Rite Aid text notification. That neither answered my question nor was helpful.
Extremely rude customer service. Disheveled and gross looking pharmacy workers. Slow to impossible turnaround times.
(Fortunately, there are several much better Rite Aids down the road. )
Do yourself a favor and avoid this one.
-
November 2023 by Emanuel
Great place to find essentials but they're constantly out of stock of popular items. They're no longer one-stop shopping because of this. There are more than just a few empty spots/shelves in this store.
-
November 2023 by B 19
I do not give you one 1 star because of your post-apocalyptic barren shelves. I don't give you 1 star because of your chaotic 'checkout' system. But I will give you 1 star for attempting to scan my ID, just for needing to buy cold pills. I am sure the letter you write me in two years' time, when your databases are breached, again, will be delightful. But I am not willing to go through another data theft incident, just to buy cold pills. I would rather go without and suffer instead. And so that is why I give you 1 star - because you are a pharmacy that increases suffering, instead of lessening it.
-
October 2023 by Alesha
My 14 yr daughter was in ur store bc she had to potty and she had a bookbag and she went to look at hair dye and u guys said she was stealing my daughter has never stole anything in a store and u guys ripped her book bag off her back and went thru it im mad bc i used to work in rite aid she used to come in to look u guys shud be ashamed of urselves i wud never come in ur store ever again bc u discriminate against spanish ppl and say the spanish ppl steal all races steal not just hispanics u need to educate urselves before u judge ppl
-
September 2023 by Lilly Lee
Friendly staff!
-
August 2023 by ace taylor
There’s a younger white woman who works in the pharmacy and anytime I go to pick up my prescription she is very short and rude with me. Any other employee will ask me about my day, make sure I find everything okay. The african man who is in the pharmacy is very nice and always greets me with a smile.
-
July 2023 by Prayer Indeed
This Spanish guy with glasses who works behind the counter asked me if I was Broke.. really that was Rude and so disrespectful. It's sad how unprofessional Rite aid has become :(
-
June 2023 by Jonathan Chan
Employees are friendly.
