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February 2025 by Karen R.
The workers here are great but the shelves are always like half empty and it's hit or miss if they'll actually have what you need
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November 2024 by Necro Nexus
Went there around 6:30 pm on Sunday, October 26, 2024. The staff were closing the store and leaving. They gave no reason as to why. The store is supposed to be open until 9 pm.
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October 2024 by NIkki Shuttlesworth
I love this pharmacy, technicians, and the drive-thru. The pharmacy techs are friendly and efficient. The drive-thru is so fast, even if there are a few cars in front. I like that if I call the pharmacy with any question or concern, the hold/wait time is super short, and they are happy to help! I definitely recommend this pharmacy.
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April 2024 by Shelly Damiano
Typical layout. Clean store. DVDs 3 for $5.
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April 2024 by Serhat ÇAKMAK
Everyone at the pharmacy is so friendly; I don't really understand how the insurance works in depth. They helped me get a discount on one of my medications. The only thing that needs to improve with Rite Aid is if I don't call in, my prescription is not filled. Other pharmacies would do all the leg work automatically, but I still come here because they are helpful and friendly.
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April 2024 by Linda Weaver
Great selection
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October 2023 by Erin Dautrich
This pharmacy will tell you 15 more minutes for literally an entire day. I waited 2+ hours after having a script sent today before even attempting because I know how slow they are and it STILL took an additional hour/hour and a half.
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July 2023 by Alicia Altenbach
Rude! They called me and gave me attitude about my delivery instructions saying to “ leave behind screen door if no answer.” They said their drivers cannot do that ( even though they have multiple times. ) I do not always hear my door with my kids. The tone and the rudeness is uncalled for more than anything.
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June 2023 by DQ Ton
WHY is it so hard for customer service reps to be cordial to customers, nowadays? I went to the Rite Aid drive-thru, to pick up my prescription. I waited at the window for about 9 minutes and no one came to help me. I decided to blow the horn and even after that all the customer service reps in the pharmacy decided that they were going to ignore me. So I parked and got out my car and went inside. When I got to the pharmacy desk I asked the pharmacy clerk if the drive-thru window was closed. She said no and I politely informed her that I was at the window and I even blew my horn and no one came to assist me. She said," well we're very busy." She did not apologize or offer any explanation other than they were too busy. I found this to be rude and inconsiderate. I left the CVS for this very same reason and now I have to deal with it at the Rite Aid too! It's frustrating!
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June 2023 by Terry H.
I have been visiting the Rite Aid on Columbia Avenue in Lancaster, Pa for many years. The store is well located, provides plenty of parking and has a convenient drive up window. It is also very clean and well stocked with items I need. I particularly like the Pharmacists and Assistants that work here. I have gotten all my Covid shots at this location and will continue to use their pharmacy. I highly recommend this store.
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May 2023 by Dee Anonamous
WHY is it so hard for customer service reps to be cordial to customers, nowadays? I went to the Rite Aid drive-thru, to pick up my prescription. I waited at the window for about 9 minutes and no one came to help me. I decided to blow the horn and even after that all the customer service reps in the pharmacy decided that they were going to ignore me. So I parked and got out my car and went inside. When I got to the pharmacy desk I asked the pharmacy clerk if the drive-thru window was closed. She said no and I politely informed her that I was at the window and I even blew my horn and no one came to assist me. She said," well we're very busy." She did not apologize or offer any explanation other than they were too busy. I found this to be rude and inconsiderate. I left the CVS for this very same reason and now I have to deal with it at the Rite Aid too! It's frustrating!
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April 2023 by singing joy
Pharmacy tech, Mary, was rude to me and my 86 year old neighbor. The others were nice.
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February 2023 by Bradley Matthews
Went for drive thru Covid and Flu test. After no results for 5 days I contacted Quest who confirmed a specimen was never received at their lab. Quest called Rite Aid and I was told the specimen would be sent. Concerned about the time lapse, I phoned Rite Aid myself and was told they had a record of my appointment but no record of what happened to the swab afterward. They offered to do a second swab which, by now, would be useless. I later found out that my specimen was discovered in the trash at Rite Aid. Needless to say, I will never trust this store with my healthcare needs again.
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February 2023 by Bradley M.
Covid test I thought I was getting ended up being found in the trash at the store. Very unsatisfactory experience. Was offered a repeat test, but what good is that six days later? I know mistakes happen but when you're dealing with public health, measures should be in place to keep this from happening.
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October 2022 by Retail Forever
Clean, organized, and the employees are always friendly.
