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January 2024 by John Lane
The worst customer service of any bank or even branch that I ever dealt with. Santander keeps putting more and more restrictions on their customers. It will be any wonder if the branch is still standing after ten years.
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February 2023 by Marlyn Durant
I have been a customer for many years. Their professional conduct has been outstanding.
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November 2022 by j0z182 Ou
they never answer the phone
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February 2022 by Shirzad Zahid
Great banking system!Kind and nice staff with customer ?
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February 2022 by Tina Marie
The manager Ms. Trump was very polite and courteous. However the other tellers could use customer service training.
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November 2021 by Stephen Hellinger
If you do not speak Spanish you are treated like trash. I with drew $2500.00 and given in all in $20.s to buy a car. The bank manager's explanation that it's tax season and they ran out of $100 dollar bills. So. POOR planning and management. Never going back here again.
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May 2021 by Maria Sanchez
(Translated by Google) If I could give it more stars, I would give it to it, it's a good bank, I love it ...(Original)Si pudiera darle más estrellas se las daría es un buen banco me encanta...
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September 2019 by Jerry Mak
I bank here. Great bank, unfortunately terrible customer service, especially Edwin. He never follows up even though he said he would a few times. Just throws out a bunch of compliments while you wanna open an account and then forgets you exist no matter how many times you try to reach out. The lady In charge (the one in the office) doesn't really seem to care much either. Those two just seem to yap amongst themselves about personal things while customers wait. In short, staff needs to be retrained or replaced. I just come for the atm now. If I need to do any business transactions, I go to a different branch (usually the one near giant, they're amazing people over there!)
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December 2018 by Ty Schultz
Worst bank in history of banks !!!!!!!
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July 2018 by Ninaworkme Sam
This bank stole money out of my account, and inside job won't show on a statement. Be careful large amounts in the bank that's when u will see money scrambled and disappear. Have any suggestions what type of lawyer I need
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April 2016 by Daniel Seymour
I can't believe I was in line at the bank for 20min with 8 or so people in front of me and 5 behind. They almost always seem understaffed and the customers park like they're about to rob the place out front taking up a couple of the parking spaces and having their friend or family member keep the car running on a street that's already difficult enough to find parking a times. The staff has always been courteous and helpful but they do need to iron out some issues.
