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August 2025 by Noah T
Top-quality customer service! If you need a nice/reasonable pair of shoes this place has something for you!
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January 2025 by Anne GEB
The Sperry Tanger Outlet, Lancaster
phone number goes to an automatic answering machine which says the mailbox does not take voice messages?!?
I'm not driving 1,5 hours each way when I don't know if they have the product I want in store!
Customer service?
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August 2023 by Erin H.
SUPER cute, quality shoes at outlet prices? Yes, please! Lots of varieties and colors, mostly canvas and leather shoes.The store isn't too big, but there's plenty of variety. And the staff are very friendly and helpful. The weekend I went there was a sale - buy one, get up to two additional pairs at half price. So now I have three pairs of crest vibe canvas and leather sneakers. They seem to run a lot of discounts, deals and specials - worth checking their website and if you really dig the style, sign up for email notifications when new sales hit.
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February 2023 by Rocco Battaglia
Good friendly and helpfull service.
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January 2023 by Emily Metcalfe
If you have children do not go there!! I went in with 3 young girls and felt so unwelcome. The 3 girls were trying on shoes and we had a few boxes on the floor with the shoes they were trying on. One of the employees made a smart remark about the isle being crowded. The isles are small and there were 6 of us so of course the isles is going to be crowded. Another employee walked up to the isle we were in while the girls were trying shoes on and just stood there giving us dirty looks until we moved out of her way. Then when we let her pass she turned and gave us another dirty look. We picked up all of the boxes off of the floor and put them back together. Then as soon as the kids and I walked away from the isle the two employees went right to where the kids and I were. They took all of the boxes down and started to go through all of them and kept looking up the little kids and giving them dirty looks. We decided to not buy any shoes because of how unwelcome we felt. One of my family members walked back down the isle to put the shoes she was going to buy back. She handed it to the guy and explained we decided not to buy anything because we did not feel welcome. His response was “ok”. That there showed us all of their action were intentional. The only person nice to us was the girl with the curly hair. If they had a problem with something they should have came up to one of the adults and kindly asked us to pick the boxes up or explained what was going on that was upsetting them. Instead of giving innocent kids dirty looks.
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January 2023 by Michele Booth
Staff just stood chatting. Never asked if we needed help.
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January 2023 by Mz.Moccaa
Didn't get a chance to go in was running out of money!!!!
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January 2023 by Fred Wolf
Tons of shoes,helpful staff!
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January 2023 by Danny Hernandez
Awesome place
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January 2022 by Ashley B
The staff did not even acknowledge when I enter the store. As I was the only one in the store the staff member did not even offer any assistance.
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January 2022 by Emma Ricucci
The staff weren't really helpful and the prices weren't the greatest
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January 2022 by Jocelyn Pauly
Very nice staff.
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January 2022 by techmann vic
Good prices