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January 2024 by Carolyn B.
Filthy place, rude service. Can't imagine doing any business with these people. After calling to be sure they would look at my coins I was told "I'm not looking at all of this." I have never been treated so rudely at a business. They deserve a 0 star.
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December 2023 by Mark Kislin
Always receive the best service. Will only shop at Steinmetz.
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December 2023 by Mark Brown
Very dirty not very personable dont think I would ever return and would never recommend it to anyone
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November 2023 by 1975 Topps Baseball
No frills shop with great deals on 90% silver.
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November 2023 by Randy Schamberr
I've ordered from Steinmetz several times. I would have given 5 stars but the owner is NOT as friendly as his staff. I guess when you have money you can talk to people any way you want. The coins were always good coins. I repeat "always". Coin collectors please buy from Steinmetz!. Do not order from "vintagephilly22" this dealer will take your money but will NOT send what you ordered. And he doesnt care. Buy from Steinmetz.
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November 2023 by Andrew Lytle
Always delivered on time and at a price no other dealer could match. 2 Thumbs up!
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July 2023 by Lisa F.
Not helpful and actually quite rude. Will not give them any business. They need lessons in customer service.
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June 2023 by Tony D
Best LCS, the staff is friendly and knowledgeable. Fair prices nice family business. I appreciate doing business with them
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May 2023 by Theodore R.
Excellent service thru the website. I have used their website to make three orders with this company. The first order had the wrong coin in it. I live in Washington state, when I contacted them thru a phone call. They verified my order very business-like after confirming I had received the wrong coin then offered to send the correct coin free of charge. I have received another order with no issue within a timely manner. This professionalism of the store and ease to use their website has encouraged me to make a third order. Few good non-precious metal modern coin websites to use. I would recommend anyone interested or in the hobby of coin collecting to give this site a try.
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March 2023 by Lorin S.
If I could place zero stars on this review, I would. I had a most unpleasant experience with this "store". First off, it is filthy. We are talking hoarder/ disgusting environment. Second, Dennis did not treat me as a customer should be treated. Talk about RUDE!! He screamed at me, refused to answer my questions after I asked him 3 times. His defensiveness and willingness to chew me out when I walked in his disgusting, filthy "place of business" leads me to believe that he took advantage of my family member and offered them very little $ for coins that could potentially be worth a lot of money. Stay away form this place. Far, far away.
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March 2023 by Lorin S
Steer clear of this place!! The person I had to deal with was beyond disrespectful. He screamed at me, refused to answer my questions after I asked him 3 times. His defensiveness and willingness to chew me out when I walked in his disgusting, filthy “place of business” leads me to believe that he took advantage of my family member and offered them very little $ for coins that could be worth a lot of money. This place needs to be inspected by OSHA. It is completely putrid and far beyond unsanitary.
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January 2023 by Cory Jones
Just was completely treated with no respect I couldn’t tell if it was his personality or him being disrespectful I would of been happy with the price he gave me but the attitude and sheer disrespect he was giving made me not want to go through with the transaction. The women there was very nice but the man was completely rude.
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January 2023 by William Gjerde
I was looking to exchange euros and I couldn't find anyone to do it after looking at several places. They did it with no account or other bs necessary (all you need is your license) and they gave me a 1 to 1 match for euro to dollar. (at 1/14/23, the euro is 1 to 1.08 us dollar)
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December 2022 by Jack4nd1
Never in all my all years of visiting coin shops have I seen a location as messy and poorly run as this one. There are books of coins untidily stacked up, and there is garbage and empty boxes everywhere.There was no counter space to review the bullion I was selling. They had to count and weigh the bullion by placing it ON TOP of the garbage on the counter. They didn’t even take a moment to move stuff aside to create an open space to conduct business. Never have a seen a coin store with such a complete failure to maintain basic optics. It looks like an episode from that tv show, Hoarders.Seriously, the place looks like a small breeze will completely tip over everything.And the owner is rude. He was trying to send me away and didn’t answer any of my basic questions about a couple of bullion numismatic coins I was looking for.Unpleasant and undeserving of any future business from me.I only agreed to complete the transaction because at least they offer $1 over spot.
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August 2022 by Dean Eitnier
I've known about Steinmetz Coins for years but today was the first time I actually went into their store. It was a little tricky finding the place but once I was there I was treated well and the gentleman tried to do everything he could to help me. I appreciate the gentleman's help and the fact that Michael Steinmetz got on the phone from their other store to help as well.
