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March 2024 by Crysyal Rodriguez
Went there today for 2 back tires and for some reason they decided to start checking for other things, so with that being said they came out and said that I need a new battery and tire rods. My battery is at a 12.68 with voltage batteries are good if they are at a 12 or higher plus my vehicle was just inspected a week and a half ago at a different place and it passed with everything. I only went to tire plus for tires cause I was told at inspection my back tires were un the yellow so I figured let's just get them done. But I guess since I'm a female they would try to take advantage of me . Then again I did pay $512 for 2 back tires ?
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March 2024 by Matt K
I went in today to drop off a loose wheel for a flat repair. The service writer asked if I had an appointment to which I said "No but wanted to drop this tire off for repair."Tire was repaired but I was charged for a rebalance even though the tire was not rebalanced. I am also sitting in my driveway right now cleaning the remnants of the dunk tank soap water off of the wheel. I was less thatn pleased and will not be returning. Plenty of other tire shops in the area.
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December 2023 by Ken Kilgore
These guys helped resolve wheel and tire issues on Christmas Eve on a trip 800 miles from home. Fantastic service, appreciate all the work.
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December 2023 by Donna Amato
I always get my car serviced by Tires Plus. I’m always happy with the service. The service people are always courteous and helpful and explain what services were performed on my vehicle.
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December 2023 by Craig Arnold
no customer service, called to check on progress twice, First call on hold for 6 minutes, second call put on hold for 19 minutes. Short borderline rude response during my short call. No customer notifications that my car's service was completed.Totally unacceptable
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December 2023 by John Ulmer
Excellent customer service. The store manager Jairo was very kind and patient. I had a nail in my tire and he showed it to me and gave me time to make some calls and figure out what I wanted to do since they didn’t have my tires in stock. Really good experience here and wanted to leave feedback as I appreciated the level of service provided.
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October 2023 by Paul Geib
I highly recommend this place. I went there numerous times for tires and once for tie rods. They have done well and can always do the work when you need it but they do seem to have a rather high rate of employee turnover.
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October 2023 by Ilka Colon
This place is the worst unorganized and customer service sucks .My husband setup an appointment for an oil change and rotation of tires we dropped the car off at 9:00 a.m. and we didn't get our car until 1:00 p.m. and when we showed up my vehicle still was not done when we finally got our car and drove it home his car started smoking when my husband checked it he noticed that they had spilled oil all over the motor and this is why it was his car was smoking.I don't recommend this place to anybody.
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September 2023 by Christina Murphy
Our experience has been that the service is done quickly and efficiently. We like the coupon discounts and being able to schedule appointments online. Tommy is very helpful and hardworking.Services: Tires
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August 2023 by Dana
Waited over 2hrs. Only to find out they didn't have advertised tire in stock!!! Save yourself time and definitely ask upfront regarding availability and Pricing.
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July 2023 by Kristen M.
My Suv was towed to this location around 10am from a Firestone location. My husband drove by to see if our truck made it there and when my husband didn't hear any communications from them, they lied and said they didn't get it until after 12pm, (i have email showing the time) so that was 1 lie. Then they said they didn't finish an inspection ( I'm guessing there look over or checklist) which was done prior the day before at the firestone location, so it didn't need done, and my SUV was at tires plus for repair that firestone said they couldn't complete, even when we had an appointment. So after not hearing anything my husband called again, and was told that they were going to just replace the wheel bearing hub assembly and send him on his way with not fixing the brakes or rotors. This place is just as incompetent, with no communication, poor customer service and they will max out your credit card, overcharge, and do not care if they send you off on your way regardless if work is done properly or have no care about your safety. Need better management, better customer service and techs that actually care about customer needs and safety.
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June 2023 by Ronald Honeywell
Tires Plus fixed my leaking tire, the next day, after I telephoned, without me needing to replace my leaking tire, which had a screw lodged in for $32.50, although an appointment was needed for the next day.
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June 2023 by James Gaskins
Overpriced and not to good with customer service!!! $1600 for a staggered set for our camaro and they won’t honor the 2nd free oil change they promised. She said there was an exp. date on a voucher that we never received. Never using them again!!!!!Services: Tires
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May 2023 by Tai Mateen
Issues with service requestsWent in for a pretty hefty fix. Over $4K spent. Tire still has a leak due to not changing the stems I was charged for. Oil change needed never done, although I was verbally told several times it was part of the work order via in person and on the phone prior to work even starting. Refused to inspect car for state inspection/emissions and tried to upsell me on more fixes to pass, but it passed with flying colors at another local shop. Great customer service from Joe is the only good thing I have to say.Bottom Line: No, I would not recommend this to a friend. Prices comparable to any other shop in the area.
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May 2023 by Hannah Henrichon
They tried to charge me $700 to replace my alternator without even testing the alternator. They only tested the battery. Another place said they’d replace it for $470 (w tax), but wanted to make sure it actually needed replaced. When I took it to the other place, they actually tested both those & the charger. Turns out the alternator is perfectly fine. The battery is just old & needs replaced soon. All the testing & battery only comes out to $200. Tires Plus tried to rip me off. Not sure if it was because I’m a young woman & they thought I’d be too stupid to check elsewhere or what. Don’t come here & don’t trust their prices or testing.
