U-Pack provides a low-cost and helpful moving service, often recommended by customers for long-distance and cross-country moves. Reviews highlight it as an easy, no-hassle way to move with great customer service from start to finish. The company is noted for being pleasant, informative, and professional from the first call, keeping customers apprised every step of the way. Many appreciate the ability to schedule convenient drop-offs and pickups, aided by an app and text reminders. Drivers are frequently described as courteous, timely, nice, and helpful. While most experiences are positive, noting items arriving in perfect condition and sometimes earlier than expected, there can be occasional issues. These include delayed deliveries or minor loading incidents, though belongings typically arrive okay. The service is praised for having no hidden fees, with terminal-to-terminal pricing offered as a very low-cost option for those willing to do more work. Customers recommend U-Pack for anyone who needs time to load and unload their items.
I used UPack twice now, and once for a 3300 mile, cross-country move. I believe this is the lowest cost way to move. If you don’t mind putting in some work, opt for terminal-terminal pricing. You have to call for this. Their closest terminal to Lancaster is Camp Hill, but who the heck would want to move out of Lancaster... read full comment
June 2022
I've used them several times and it's the easiest way to move. No hassle, start-to-finish, and great customer service!
November 2019
Great service! The guys in Lancaster, both at the office and that deliver your upacks/trailer, are extremely friendly and kind. They take extra care to place everything where you want it and to not bump the driveway or bushes/flowers. I am highly impressed!
