Ulta Beauty offers a wide range of beauty products and services, and has received positive reviews from its customers. One customer shared their experience with a stylist named Andi, who made their daughter, who is on the autism spectrum, feel comfortable during a haircut. The customer praised Andi for her kindness and gentleness, saying they would return for their children's haircuts. Another stylist, Nichole C, received high praise for her hair cutting and coloring skills. Customers described her as an "amazing" stylist who communicates well and executes plans to perfection. She is recognized as a "true hair color artist" dedicated to achieving great results. Recently, customers have also highlighted their experiences with other stylists. Natasha at the Lancaster store received accolades for her work, especially after saving a customer’s last-minute appointment for a wedding by doing a beautiful hair and accent braid. Another customer praised Rosa for providing the best formal updo they had ever received, stating they would travel three hours just to have her do a keratin treatment. Anya is noted as a fantastic stylist who is thorough and attentive, providing services like color corrections and Olaplex treatments, with customers consistently leaving satisfied. While the store's beauty product selection is extensive, some customers mentioned that they don't carry full lines of products from any company, often requiring online orders. There have been feelings of discomfort regarding staff following customers, especially for those without intentions to shoplift or with allergies. However, many praised staff members like Sapphire for her fabulous and helpful service. Si, a manager, was also highlighted for her patience and support in assisting customers with allergies, making a lasting impression with her dedication. Overall, Ulta Beauty and its stylists have received positive feedback for their services, specifically their high level of skill and professionalism.
The manger Josh is extremely kind and helpful!! Very professional!!
October 2025
I got my hair done by the stylest Natasha and she did so good on my blowout she made me feel very comfortable and had good energy I would highly recommend her her skills was phenomenal
September 2025
I was helped by Albina in finding a product I was interested in. Wonderful customer service.