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February 2024 by Chad Hohenwarter
Always great service
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February 2024 by Benjamin Snyder
Quality service, explanation, and speed of service
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February 2024 by Karen Sandt
Quick, friendly, job well done each time!
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January 2024 by Katie Hoffman
I come here for my oil change everytime! This year, I came for my car inspection and the staff went out of their way making it easy to do! Always such great service! Shout out to Isaiah! Such nice and professional people ♡
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January 2024 by Jason Kinter
It fast and friendly and they don't make you bye anything you don't want
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January 2024 by Jaime Ramos
Awesome service team at this Valvoline. Super efficient with my cars every time I come, and they’re also very friendly
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January 2024 by Scott Teale
I recently had an oil change service completed here and while the price was a bit steep, the customer service was exceptional, earning it a solid 4 stars. The team members who worked on my car were very kind, friendly, and informative and never once did I feel I was being forced to buy anything extra.FYI - There are a few coupons to help with the cost, but I knew I was going to be paying a little more for the convenience factor and I was OK with that.
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January 2024 by Josh Bailey
I am an African American male. I got my oil change 01/06/24. I like the fact that you can just drive in and get an oil change. What I did not like was the employees. They acted like I did not know my car. They told me my tires needed to be at 35 psi (air pressure) because that is the recommended pressure for my car. I recently purchased new tires and the recommended air pressure is 51 psi. I felt disrespected and demeaned. 35psi might be what the vehicle says but I put new tires on in the fall. This company needs people who are understanding and professionally trained. The oil change was also overpriced at $50+. I do not recommend this company.
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January 2024 by Rich Biscoe
The staff at this location are always friendly, knowledgeable and working hard to get vehicles in and out as fast as possible and always with a smile!
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January 2024 by kevin rohrer
Great place and knowledgeable staff
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December 2023 by Lisa Teichmann
Had my car inspected without a problem, but the waiting area was FREEZING!
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December 2023 by Melissa negron-cupeles
Very polite and fastAnswer all my question
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December 2023 by Santiago Tomas
Great costumer servicesAmanda/Keoddi andMarv make me feelGreat and was very helpfulAnd professional
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November 2023 by Blayze Carver
I had the worst customer service experience I’ve ever had today. I waited about an hour to get my car serviced. Totally normal for a Saturday morning. The gentleman directing cars into the bays did a fairly good job of making sure he took cars in order of arrival. When it came to my car however, he did not ask who was next and simply took the vehicle next to me instead, which came in a half hour after me. When I finally made it up toward the bay, I mentioned this to him. Instead of simply admitting his mistake, and both of us moving on, he decided to berate me in front of everyone, exclaiming that he had done this for 11 years, and had never one time forgotten to ask who was next. Then he proceeded to scream into the bays to all of the cars that were there asking if he had asked each one of them if they were next. Clearly, the gentleman that he took before me was not going to mention that he got out of line. I was not argumentative with this man. I simply pointed it out, but he continued to be berate me by yelling into the parking lot, saying that he constantly asks who is next, and that I was completely wrong in this. He stated he didn’t like things like this, and he asked because he didn’t want confrontations like this. I was literally minutes from getting my oil changed, but I decided to back up and leave because I was not going to allow myself to be treated like this. Nor was I going to give my money to this business. It’s my hope that this will never happen to another customer again. Do better. I’m sure the business is probably great and the service is probably normally excellent, but this interaction made me never never want to come here again. It was my first time there, and I won’t be back.
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November 2023 by C M Pineda
The oil change was good, but I asked them to change the 2 small lights that illuminate the license plate, they only changed one on the left side and they charged approximately $17 to replace a smaller and easier light bulb in the car, if they had changed the 2 it would be fine but the work was average, 2 minutes of time and 17$?
