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“We unfortunately lost our dog but we’re so impressed and thankful we had Neffsville to support us. They were so compassionate and caring in the process. Even let us spend extra time in the comfort room with him before saying good bye.”
“After 5 years with Happy Tails, we won't take our pets anywhere else. Even since we moved from Lancaster to Elizabethtown we have no desire to switch our vet. Every single member of the staff rises to the same standard of care making visits a relief even when our pets are unwell. We always receive eye contact and a smile from everyone we pass. Just knowing that they're on the case gives us the peace of mind that we're giving our cats their best chance.
We now have been through 2 surgeries with them and their level of attention and care is unmatched. From follow-up phone calls to keeping our pets on their minds they empathize at every step. The most recent surgery for bladder stones was urgent and they went out of their way to move the procedure 2 weeks earlier because they knew that the local 24/7 emergency pet hospital was financially out of reach for us (luckily doing so was possible for their schedule in this case).
The estimates are clear (and affordable), their suggestions are thorough, and they never rush our time there.
Getting in touch is easy. I'm always full of questions and what-ifs and the time they take to cover each and every one of them without a hint of annoyance or impatience is a testament to the depth of their unwavering and personalized support. It extends from in person visits to requests via email and phone. They make sure that they are accessible.
We have had the pleasure of attending appointments with all 3 of their veterinarians and you can't go wrong with any of them. They are knowledgeable, kind, equipped to handle a variety of situations, and considerate of our pets' feelings (as well as ours). This has made it especially easy to receive last minute care for ailments that come up and their system includes notes leaving us feeling confident that nothing will be missed from doctor to doctor.
They truly go above and beyond making it easy to build trust. We are fortunate to be a part of their circle.”
“Great staff, great service, great energy overall a very comforting pet care center!!! I love bringing my furry babies here ?? would highly recommend this vet!”
“This practice is exceptional! It's been easy to schedule appointments as needed, the staff are helpful and informative, and they have provided excellent care. I'm grateful to have found them and they are worth the drive from Harrisburg for me to get there!”
8:30AM - 6:30PM
1833 Lincoln Hwy E, Lancaster
Veterinarians
“I tried this vet because my normal couldn't get me in as quickly as I needed and I was not disappointed and would recommend and return. This appointment was for my crested gecko which was recently rescued and had laid eggs and had babies. I called on a Friday and they got me in later the same day.
One thing I really noticed about this vet is I never once felt like they just wanted my money. On the phone right away it was just concern for my reptile and the receptionist already had experience with them so that was a plus. My usual vet still asks me for money up front and I've been going there for years. Lincoln highway only asked for payment after the appointment was done and over with and my geckos were looked over. And the price was literally less than half of what my usual vet wanted to charge me. So I'm very satisfied there.
The staff was great. Everyone was friendly. Doctor was friendly and knowledgeable. The place itself I felt was very comfortable. If they were closer to me I'd be seeing them more, though that is obviously out of their control.”
“This was our first time visit to this vca hospital. We rescued a shelter dog and naturally she was a bit nervous. But from the front desk, to the assistants to Dr. Jon, everyone was very nice and sadie, our dog was great. I have no problem returning here this week for her influenza vaccine and all other visits!”
“We had amazing experience are first time with are rescue dog he wasn’t eating and when we got home from the vet he was like a new dog eating and drinking I couldn’t be happier they really care and it shows they even called me the next day to check in on Buddy highly recommend 10/10 so happy we will definitely be returning ;)”
“Wonderful, attentive staff. I never feel rushed through the appointment and they actively listen to any comments or concerns regarding our pets. It is a little expensive, but I also consider the vaccines and overhead it takes to operate an animal hospital. (divide that fee into 12 months for protection and care!) Very friendly staff.”
“I have been taking my pups to them for over 15 years. My current crew consists of five rescues, three seniors and two younger guys. The seniors each have medical issues that need cared for on a regular basis. The vet and the staff are amazing and have pulled more than one from the brink of death. Dr. Purvis has a vast knowledge of health care and is willing to work with me to keep them healthy. I enjoy adopting seniors and they generally come with medical challenges. They have always made time to get me in when something crops up and spend whatever time is needed until a plan is formulated. And they are very supportive when I call and say I don’t know what’s wrong but something is going on. They listen, diagnose and help me understand the treatment plan. And when that time comes for them to cross the rainbow bridge they make it the best experience possible. Dr. Purvis and her staff are an amazing team of healthcare professionals and all around great people.”
“Really like the staff and the doctor. We sought him out because he is able to give USDA certification for an animal to travel overseas. Have received great care and service.”
8:00 am - 6:00 pm
1833 Lincoln Hwy E, Lancaster
Veterinarians
“Love this vet ! He is so caring and wonderful with my dog and doesn’t charge an arm and a leg or do unnecessary procedures just for money ! He’s wonderful and you can see how much he loves animals !”
“We were traveling through and had an urgent matter with our Chihuahua-Terrier. It was a busy day but everyone was kind, empathetic and professional. Rylie was out tech. She was friendly, took her time with us and explained everything. Dr. Schuelkens was extremely professional and kind. She took extra time to explain our results and educated us. The front desk associate Kia was extremely helpful and accommodating. Great Experience! We highly recommend this Banfield.”
“I have 2 unsocialized feral cats. Somehow Dr. Daub is able to come in to my house and gently humanely catch them, evaluate them and know what to do. She is so so competent. So wise. I am so lucky to have her as my vet!”
“Penn Vet is great. Our inside rep, Roy, is an absolute pleasure to work with and has GREATLY helped me on multiple occasions! I would recommend Penn Vet to everyone!”
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“I took my Cat Winston in due to an illness. Pine creek is always so nice and available. They were able to Calm Winston and obtain a urine sample to DX his UTI. I trust them and recommend their service anytime.”