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August 2023 by Keith H.
I am a plumbing contractor with 49 years experience. I purchased a "Bradford White" LP tankless water heater from them. They charged me $1,500 for the unit. Installed the unit and it didn't work. I went through all of the testing procedures. The unit failed and did not run. I have installed over 100 Rheem tankless water heaters and never had a problem. I took the unit back for a refund. They said we don't work that way. You must call a third party to ask for help but we refund nothing. They don't stand behind what they sell. They take your money and run. They take your money, sell you a product that doesn't work and tell you to call some tech support in another state or country. But you are not getting your money back. You have been had! This company doesn't stand behind the products they sell. Call somebody else about your problem but we are keeping your money. The worst customer service I have ever delt with. This company has no integrity! Contractors and homeowners, stay away from this company! They only care about one thing and that is taking your money!!
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April 2022 by John Thome
Very helpful pleasant and knowledgeable for our kitchen and bathroom remodel.
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September 2021 by Cheryl Brooks
Weinstein Supply stepped up when another Bathroom Supply Company dropped the ball on our Swanstone Walls and Shower Door and had the materials to us within 6 weeks. We had been waiting on the Swanstone Walls from the other company since the beginning of January 2021 and were told in July that Swanstone did not have the order and we would have to reorder at the current pricing. We cancelled that order and went with Weinstein. Rose is on the ball and answered all of our questions and went out of her way to make sure we had the best match for what we wanted. This is an awesome company and I would highly recommend them.
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February 2021 by muel tenius
Courteous, prompt, had materials i needed.Thank you! See you all again for next jobs materials!Home Run!!Sam
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November 2020 by Jayson Rogers
Best place for plumbing supplies. I will drive past 3 plumbing supply houses to go to Weinstein Supply. Great counter help!
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November 2020 by Xavier LaSanta
my poppop works there and he loves it
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June 2019 by Kurt Gator
Staff was helpful. They did not have what I was looking for, but had no problem recommending other specialty supply stores in the Lancaster area.
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June 2019 by Robert Bai
The service here is absolutely horrible
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April 2019 by John Longenecker
New location, don't follow Google maps cannot enter from 23 east. Friendly staff and very good and helpful.
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March 2019 by Matthew Davies
Great company to work with! Rose in the showroom is amazing and always willing to help.
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February 2019 by tommybisc
Excellent service
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January 2019 by Lawrence Garman
Good service. Nice people.
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September 2018 by Kurt McEllhenney
Staff was helpful. They did not have what I was looking for, but had no problem recommending other specialty supply stores in the Lancaster area.
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August 2018 by Frank Ponce
Just went to return a defective sewer injection pump. Very friendly, courteous and professional attention. I cannot say enough as to how well I was going when care of.
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August 2018 by Travis Cogle
Fantastic customer service. I was trying to hook up a gas range in a older home. The sales guy was patient and provided all the fittings and hose I needed to complete the job. Thank you!
