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October 2025 by Catherine Zeager
Stephen was wonderful. Due to high volume and long lines, Stephen stayed open longer to accommodate everyone in line. THANK YOU!
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September 2025 by Kristina Miller
Waited over TWO hours in line for the fitting room. There was no dress limit, people butting in line. Apparently it was like this last year as well. Do better as a company. Prepare for the busy homecoming season. There has to be a better solution. Add more temporary fitting rooms for this time of year, something has to give. What REALLY set me over the edge, as soon as we got a fitting room-a worker was hollering about how they were now soon going to be closing and to be courteous of those still in line. I’m sorry- but where was that when we first got in line and waited forever. Enough people will hopefully complain for the company to recognize this. DO BETTER WNDSOR!
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September 2025 by Julie Miller
Waited 2.5 hours to try on 6 dresses with my daughter. As we got close to the dressing room, we could tell what was taking so long, some girls were taking 10-15 dresses at a time, having their parents/friends going to grab more dresses. No employees monitoring the line or the number of dresses. When you only have 5 dressing rooms, you owe it to your customers to keep that line moving and enforce your 6 dress limit. Disappointed!
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April 2025 by Jason Kingston
These people sold my daughter a prom dress by talking her into a dress that was 5 sizes too small by telling her that she could get it altered. We took it to a seemstress and she was appalled that these people would tell her such lies. We paid $240 for the NON-REFUNDABLE dress. I am absolutely disgusted and angry. I would not recommend these untruthful con artists to anyone looking for a dress. Or anything else for that matter. Now we are dress shopping a month away from her prom for another dress. This behavior is absolutely unacceptable and quite frankly disgusting. I can't wait for the cliche computer generated BS response about how they strive for excellence and their team will look into it and how sorry they are.
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April 2024 by Tracy Black
Decent selection of prom dresses and accessories.
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December 2023 by Alex Molina
BAG15SHOPSHADY MAPLEFARM MARKETSHADY MAPLE SHADY MAPLE GIFT SHOPSOMGASBORD
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October 2023 by Patti Hine
Clothing is beautiful and the prices aren't bad either.
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June 2023 by Sophie
had a horrible experience here, almost cried because of how rude the manager was to me. on tuesday i purchased a dress for my graduation there was no tag on the dress when i bought it; the cashier scanned a tag from another size of the same dress. later, i realized she forgot to take off the security tag. i went back in on thursday to get it removed, i had my receipt and the dress still in the bag. however, the woman at the checkout said she wouldnt take off the security tag because i didnt have the tag still on the dress. i never received a tag, even if i had, i wouldnt have known to keep it because this policy was never stated anywhere. i asked if there was anything else i could do to get it off, she said “um like look up a youtube tutorial or something.” she wasn’t willing to help me get it off at all, even though it wasnt my fault the cashier forgot to take it off. i left the store and my mom called to see if there was anything we could do since i paid 60$ and had my graduation the next day. the same woman answered and was very rude to my mom, she was adamant about not removing the tag. i would have included her name in this review, to warn others, but when i asked for it she refused and said she didnt have to tell me. after this, i called customer service and the lady was very nice. she informed me that this was NOT their policy and she could have taken the tag off since i provided my receipt. she contacted the store and told them to remove it for me. i went back in and the manager had completely changed her attitude. she removed it and said “i just couldnt approve the removal on a store level” which isn’t true since it wasn’t even their policy… she easily could have recommended that i call customer service or looked up the purchase from the receipt. instead, she told me to try a youtube tutorial. this is no way to treat a paying customer. i hope she faces some repercussions for her horrible customer service. she had blonde curly hair, glasses, and tattoos, working at the park city location on a thursday evening on june 1st. thanks to the kind customer service lady who helped me sort this out even though it was a pain.
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May 2023 by Ashley Edwards
Employees talk bad about customers in front of other customers. Courtney is rude and disrespectful and unwilling to help customers and will be the first to talk about customers and then accuse customers of “screaming at her” I witnessed this today when a customer was calmly talking to her and Courtney tried to play the victim. I’ll never shop here again.
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May 2023 by Abigail Scott
Sierra and the entire staff were INCREDIBLY helpful! They went on a hunt for an item that said there was only 1 unit on hand for me and found it. Wonderful experience, exceptional customer service!
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May 2023 by Ashley Peifer
Employees talk bad about customers in front of other customers. Courtney is rude and disrespectful and unwilling to help customers and will be the first to talk about customers and then accuse customers of “screaming at her” I witnessed this today when a customer was calmly talking to her and Courtney tried to play the victim. I’ll never shop here again.
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March 2023 by Paul Frey
Very rude personal. Refuse to give store credit for a prom dress. They could if they wanted to. Store employee refused according to store policy. Which I understand, but they could have given store credit. Don’t shop here!!
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October 2022 by Brooke
This place needs to be expanded. We waited over an hour to try 3 dresses on! Absolutely ridiculous. It was that busy that people were almost out of the store that’s how long the line was. It needs to be fixed ASAP! Very disappointed. Love the dresses here and very reasonable but the wait is such a downfall. And the lady working was so rude and you can tell she didn’t want to be there. Not the first time either.
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October 2022 by Jennifer Franco
Beautiful place to shop for dresses for prom graduation party
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October 2022 by Brooke Bennett
This place needs to be expanded. We waited over an hour to try 3 dresses on! Absolutely ridiculous. It was that busy that people were almost out of the store that’s how long the line was. It needs to be fixed ASAP! Very disappointed. Love the dresses here and very reasonable but the wait is such a downfall. And the lady working was so rude and you can tell she didn’t want to be there. Not the first time either.
