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June 2025 by Mike Anderson
I ordered the wrong size sun hoodie from the website, it shipped from nevada so i wasnt sure if i could return it here.
When i went it i was expecting a retail shop, this is more like a warehouse/store combined. Not much showroom but massive inventory it seemed like. There wasnt much to browse but that was ok.
They happily accepted the return, and even showed me the in stock options.
I also asked about a few other items and they grabbed them for me from the back and rang them up.
At no point did any of the guys here make it seem like i was a hassle or a bother. This really was the best part.
I travel, and visit a lot of bike stores. Usually with no goal or item in mind. I typically browse and only buy things if they have something i've been looking for. Some places seem put out by this, but these guys didnt seem to mind at all.
I'll be back for sure.
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May 2025 by Clay Park
These guys are seriously the best. I had an issue with a shock service kit, not only did they find the right service kit for my shock (thanks Rockshox for making it super confusing 🫤) but also told me what I was doing wrong. Incredibly customer service, great prices and and awesome gear to top it off. Shop here and go ride your bike. It needs it
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May 2024 by José Chavez
WWC customer service is top notch. I called about a fox transfer post barrel for the seat mount and a fox shock bushing. They sell a replacement parts kit with two barrels but I only needed one barrel. Matt looked around shop and found a spare and mailed it to me for free!! How awesome is that!
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October 2023 by Mark DeLorenzo
I've ordered a few times and everytime it is fast (and free) shipping and I can count on good customer service. They earned my business when they helped me sort out a shipping issue (USPS fault, not theirs) on my first ever order, it's hard to find great customer service these days. I actually ordered from another large online bike shop that starts with a J and they just straight up canceled my order even though it let me backorder a particular swing rack at a good price, probably better than they actually wanted to sell it for, Worldwide Cyclery from now on for me.
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October 2023 by Armand D
I’m constantly upgrading my bikes and your service is unbelievably fast. Prices are also competitive and the occasional coupon usually helps.
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August 2023 by Mike Conners
Fast service and well packaged boxes in my order!!
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June 2023 by Jay Gilmour
2 tires value 200$ i was shocked to get a bill from fed ex for 100$ for duty taxes. ordering to Canada not a good value.
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June 2023 by Justin N (JustinN-636)
I haven't physically been to a store, but this company gets it! Their product selection and stock is amazing, along with the follow up. They make sure to take care of you and you can reply to every single email they send you and get a real response. It's amazing! Keep doing it the way you're doing it and I'll keep coming back. Trail1 products are my favorite right now!
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June 2023 by Real Person
Terrible customer service. Beware
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April 2023 by Steve Moon
Good prices and selection but my last few orders turned out to be out of stock even though the website said in stock. Of course I have to return a couple things because it went with my out of stock items and I have to pay for return shipping. I won't use World Wide anymore.
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March 2023 by Justin Nieves
I haven't physically been to a store, but this company gets it! Their product selection and stock is amazing, along with the follow up. They make sure to take care of you and you can reply to every single email they send you and get a real response. It's amazing! Keep doing it the way you're doing it and I'll keep coming back. Trail1 products are my favorite right now!
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March 2023 by Jack Adler
I had a disaster of a MTB ride on a Sunday morning where my SRAM GX AXS derailleur inner cage and pulley wheels, were destroyed by a rogue piece of wood on a trail. That night I ordered new parts and by Wednesday the parts arrived and I am back shredding. This company is amazing, fast to fill orders, and always have what I need. I can’t thank them enough.
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January 2023 by Real P.
purchased used bike from and was expecting it to be in excellent condition given that it is coming from a bike shop but to my surprise it was the opposite. I had to spend time and money to get it even running as the tires would not hold air and found out the use duct tape at the shop as rim strips! zero customer service and gave me a hard time denying that it was not taken care of. look elsewhere for your biking needs as this was a nightmare.
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December 2022 by Rob Rivera
Just a awesome company/group of people. Extremely helpful and I felt they were genuinely stoked for me and my new FOX step-cast fork. I will always recommend these cats to anyone looking for anything Mountain bike!
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June 2022 by Larry Richardson
Nice to have a local shop that has a wide selection to choose from. Prompt delivery.
