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November 2023 by Joyce Keffer
We had a great experience working with Zephyr Thomas, start to finish designing and ordering and installing a new entry door, storm door and sliding deck door. They were very detail oriented and worked with us to find the best option for our needs. They ordered and it was just a few weeks until the doors came in. They were installed just a few days later. Thank you so much! We love them!Service: Custom doors
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October 2023 by Nancy Stauffer
Contacted Zephyr Thomas to install gutters, downspouts, and screened porch. Had a great experience from the start with Josh giving me an estimate to how detail oriented the high end custom installers were. Would highly recommend Zephyr Thomas!
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September 2023 by Kathy Swisher
Zephyr came back to do some repair work on a job they had done for us many years ago. The fellow was really nice, efficient, kind, and knowledgeable. It looks as good as it did after the original job was done! Thank you!! Kathy SwisherService: Window repair
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September 2023 by Kenneth Unger
Very pleased with the replacement of our deteriorated deck. Josh was very sympathetic about the poor condition and construction done by the previous contractor. He pushed for an earlier date so that we could enjoy the last few weeks of summer on it. He also gave us good suggestions to give a more modern look. Mick, our crew leader also told us about a modification that adds to the appearance. The materials and installation are great, and we expect this deck to last for many years.
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August 2023 by Robin
Always polite, friendly, patient & professional! They converted the basement to an in-law suite, which included building a new Four Season Master Bedroom & completely renovating the current space. They walked us through every step of the project. I love my new living area with a modern kitchenette (cabinets with bar sink, quartz countertops & an island), LED flush mount lights in ceiling & vinyl plank flooring throughout, new doors/windows/ceiling fan, & new mini-split Heat/AC units.Services: General construction
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June 2023 by Shayna Frost
Very professional, did a beautiful job on our bay window. Very nice and thorough. Absolutely love! Will use zephyr again!Service: General construction
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April 2023 by Michael Gingrich
I needed a beam replaced in my garage, and I couldn't find any company who could do I what I wanted until I contacted Zephyr Thomas. The salesman I dealt with was great to work with, very responsive, and open to all of my questions. And they did a great job installing a new glulam beam. Highly recommended.Service: Interior structural repairs
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February 2023 by Mike G
This was the second time I use it for Thomas they do excellent work first time garage door between the house in the garage this time storm door front of the house I like the work very professional I will use them again
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February 2023 by Mike G
This was the second time I use it for Thomas they do excellent work first time garage door between the house in the garage this time storm door front of the house I like the work very professional I will use them again
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February 2023 by Theresa Hand
Excellent work on repairs to our garage that needed wall support. We plan on using Zephyr Thomas for our future home remodeling projects.Service: General repairs & installation
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November 2022 by Joe Mccabe
Since we had no other windows in our living room, we wanted our bay window to have functioning sides that would let us open them to get some fresh air, weather permitting. I checked other reviews and got a few estimates. Zephyr Thomas was BY FAR the best, both for recommendations of their quality and their very reasonable price. I would highly recommend you check them out before using anyone else. They did a great job, down to the smallest detail and I wouldn't hesitate at all to use them for ANY of their services based on how pleased I am with the job they did for us.
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November 2022 by Carissa S
I had Zephyr Thomas replace my rotted wooden porch railing with a new vinyl railing, and I am very happy with their services! I was most impressed with the careful estimate they provided - Dave understood that I wanted to keep costs down as much as possible, and he went above and beyond trying to figure out how to keep as much of my existing railing as possible to cut down on costs. In the end, we discovered that more of the existing railing was rotted than I initially thought, so we did have to replace almost everything, but the time and effort he put into our potential options (rather than trying to just sell a more expensive project) was greatly appreciated! Zephyr Thomas's estimate was also much lower (about 60% lower!) than the estimate I received from the other local company I had come out for an estimate. Zephyr Thomas completed the project when I was at work all day, and I was tickled to come home to a beautiful new railing with no evidence that work was even done - they left the area spotless! Overall I am very impressed by the service that Zephyr Thomas provides and would definitely consider them for future home improvement projects!Service: Porch construction
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November 2022 by Eileen Leaman
Zephyr furnished and installed 5 new vertical 4-track vinyl windows on our screen porch. They were helpful, courteous, and prompt. We are very pleased with the job and recommend them to others for the same type of work.Service: Window installation
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May 2022 by Maria D.
In the last few weeks of my father's life, I was tasked with caring for his home, which was in need of various repairs and did not have spouting. The house is large and historic, so this was a bigger project than what I was used to. With my father in a nursing home, I met with the various spouting contractors and presented my father the proposals to review and ultimately decide who he wanted to go with. Zephyr Thomas was one of three spouting contractors. One of the others was a contractor I had used personally at my home with a good results. That gentleman was very personable and friendly and very open to all my questions, as well as easy to reach. I did not feel like I was a bother or made to feel stupid for asking questions. Personally, that would have been the contractor I would have chosen, but my father chose Zephyr Thomas. They were the highest in price. I thought the proposal process was very impersonal. I didn't meet with anyone initially and the price was based loosely off a google earth image of the house. It wasn't until I insisted that a picture is not going to capture the problems that Brad (one of the owners) went out. I had questions that I felt were best to be answered in person and that was the first time I actually met anyone there. Brad spoke to my dad once on the phone during that meeting and went to the house again to confirm something - making sure to mention he'd been there "multiple times now", which I felt was almost a jab. Otherwise, Brad was polite and satisfied my dad's questions. They had the design dad liked the best so that's who we hired. I will add that their showroom is gorgeous and quite impressive and would recommend anyone considering them to see the materials in person. When it came down to signing the actual work contract and dropping off the check dad's health had declined. He was in the hospital the day I was to drop it off and hospice was recommended. I had a million things on my mind and didn't feel that a day or two would make that much of a difference since it was early Feb and the work wasn't scheduled till late April. However, Brad insisted and came to my house to pick up the check saying that he wanted to be sure I was "locked in" before material costs went up. He was kind and polite when he picked up the check, but I did feel he had poor timing given the situation. Sadly, dad passed two days later, which the company was aware of but no one reached out. I felt like I was the one making more of an effort after the contract was signed to find out what was expected from me, the timeline, and scheduling. They could have been a little more hands on, like they were when they came to pick up the check. I checked on the crew twice during installation and they were friendly, they followed my instructions to leave anything that I could scrap and even carried it to my scrap pile. They left the premises clean. There was two crews and I did have to call to follow up as the work went longer than anticipated. A comment was made about how the old guys (the one guy was 70!) make up their own hours. The end result does look a bit strange to me with double gutters, and maybe that was the most effective design, although not aesthetically pleasing. It doesn't look as integrated as the spouting at my house. I mentioned this to the receptionist when I paid the final bill and she said she'd let Brad know. Whether or not he inspected the final project I don't know and haven't heard from them since. Not a horrible experience, but not warm and fuzzy either. People skills could be improved, especially for someone in my situation. But the job is completed, the gutters do what they're supposed to, and the workers cleaned up, so for that reason I feel a 4 star review is justified.
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March 2022 by Barb and Tash Smithies-Race
Zephyr installed a new storm door for us. This is the second time we have used their services and have been happy with their workmanship both times. The staff is professional and courteous as well as knowledgeable. We love working with Kim in the office and Dave our installer. Couldn't ask for better people.Service: General door installation
