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February 2024 by tori love
Full store, room to move but barely. The scent I was looking for is no longer sold. There are plenty of other items. There was a wait line at checkout.
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January 2024 by Deborah Mcrae
I love it
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January 2024 by amy ewing
Horrible customer service.
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December 2023 by Miche
The staff was so helpful!! There were seven people behind the counter, ringing people up and making things so speedy & efficient ! What a great team! I got some wonderful little gifts !! I love the vanilla sets!! Easy transactions! Thank you
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November 2023 by Brenda Gouveia
I love their products. Best time to buy is when the item you want is on sale. Get the daily emails. The music playing in the store is too loud and annoying.
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October 2023 by Ana Aldea
Bath and body works has gotten so expensive they give you coupons most of the time but even with that still too expensive candles are good.and the lotions too but don’t put it in your face I will give you a very bad rash.other than that they are pretty good
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September 2023 by Ulla Britt
Bath and body works at oxford Valley mall is a awful place ever, the managers are racist. If you are black and they employed you, they will treat you like trash. The managers are heartless and racist. My friend told me that on her first day working at this place. The managers started acting funny toward my friend by looking in her bag and also pretzel bag. She talked to the manager on the phone and she saying that is the law to search the bag but my friend told me that she didn't see any of the managers searching other employees bag when they finished working. She said one of her manger give her bat headband to her and the employee who was training her. The Manager didn't tell her to give it back until my friend was about to step out to go home, the manager acting awful toward her by saying give me back the bat headband. The manger didn't tell her gentle, she talked to her like she is stealing it. The Manager didn't mention to other employee who also have the headband . The other employee went home with the bat headband so my friend thought that is her own. My friend quit the job because of the managers attitude toward her. It not good to treat people that way that is racist. Those managers are not good people to work at bath and body works because they don't know how to treat people right and they are racist.
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August 2023 by Lisa Martin
Over priced in less there's a sale
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May 2023 by Kristen
The store was clean and organized, as it always has been. There was a great candle sale running the weekend that I went. Their team greeted you at the door and checked in to see if you needed help. I left with everything I went in for and then some. Can't beat the sales!
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May 2023 by Devon Wood
Extremely short staffed during the week….stood in line for minimum of 20 minutes. Crazy
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May 2023 by Jeanette Jones
The place is so clean and bright and the items I was buying was happily on sale. Win win.
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May 2023 by Lovely Tay
Friendly staff and nice selection of products.
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April 2023 by Cindy McKenzie
Was in and out. New cashier she needed help her co workers was very slow in helping her.
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January 2023 by Latia Ray
Love,love,love this place!! I cleaned up on my smell goods and can't wait to go back.
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December 2022 by nancy baker
I had purchased 6 candles on candle day. I realized when I began to wrap them for gifts, that I had picked up a scent I could not share. I went back to the store and was told they were out of the 2 scents I wanted, but to check back often as they got shipments daily. I was told there would be no problem exchanging the two candles. When I went back today, the candle I wanted was available. When I tried to exchange the two, I was told their new exchange policy said I'd have to pay the difference as the candle was more expensive today. Very disappointed and very surprised as I've found Bath and Body Works to be a great business. Will not rush back.