Midas

Most Recent Comments

• July 2025 by Nicole O'Connor
  Taking my car to Midas was a refreshing experience. Their customer service was great, it was easy to get an appointment and they did a great job with my car. I will bring my car back to Midas for any future repairs!
• July 2025 by Jacqueline Biedrzycki
  Disappointed Doesn’t Even Begin to Cover It:
  
  I’ve been a loyal Midas customer for years, bringing my car here for everything from routine maintenance to major repairs. But after today’s experience, I will not be returning — and I’m honestly shocked I even have to write this.
  
  Here’s what happened:
  
  I took my car to Tire City for a routine tire rotation (they offer free rotations and patches if you buy tires from them). But as they started the process, they stopped immediately after trying to remove the rear driver’s side tire. The lug nut was overly tight, and they didn’t feel comfortable proceeding — they suggested I go back to the last shop that worked on the tires: Midas in Langhorne.
  
  That’s when everything fell apart.
  
  At Midas, the manager refused to even look at my car. He said they couldn’t verify who last worked on the tires because he “couldn’t see the locations” on the CARFAX report. When I calmly questioned that — because I know CARFAX absolutely shows that info — he raised his voice at me. When I asked him not to speak to me like that, his response? “If I was raising my voice at you, you’d know it.” Completely unprofessional and honestly, a bit threatening.
  
  To make matters worse, I was treated dismissively the entire time — and this was after I explained that we were just trying to resolve a safety issue. The front desk staff acted like they couldn’t hear us, responding with repeated “what?”s and generally acting like we were an inconvenience.
  
  I was told there were no service records for my vehicle in their system — even though I’ve had multiple services done there and still have paper receipts to prove it.
  
  Frustrated, I went home, pulled up my own CARFAX — and lo and behold, it clearly lists Midas Langhorne as the last place that serviced my tires (following a brake replacement). So not only was I turned away without help, I was also lied to.
  
  I’m still shocked at the complete disregard for customer loyalty and basic decency. I’ve never been treated this poorly at a shop, and to see this level of disrespect, at 63, was beyond disappointing.
  
  To whoever manages this location: Do better. Your long-time customers deserve better.
  
  (And if you’re reading this and thinking of visiting — fair warning, the manager I dealt with was a shorter, middle-aged man with, gray and black facial. I believe his name is either Alex or John, both are managers.)
  
  Proof is in the photo attached.
• July 2025 by Sage Sannin
  Excellent service! Knowledgeable, hard working, and great customer care. They know what they are doing, and very fair on pricing. Will absolutely be coming again and would recommend to others for their car service.
• July 2025 by Alayjah Spruill
  Awesome service! Quick and to the point!
• July 2024 by Sam Davis
  Great Service
• July 2024 by Jarred Davis
  Great service. Roberto patched a tire for me quickly with barely any notice, whereas CJ’s and Auto Lenders turned me away. life savers, as i have a road trip tonight.
• July 2024 by Jeff Brown
  Great service and very responsive - I’ll continue to trust them with my cars.
• July 2024 by Brandon Wimpenney
  Broke down on the side of the road and was towed here. An amazing team working here and Justin was the best of them all. ?? ⭐️⭐️⭐️⭐️⭐️
• July 2024 by Joseph Mercado
  Hands down best team around. Got in and out ASAP
• July 2024 by Bee me up Bernard
  I LOVE THIS PLACE. The team there is awesome! They move fast!
• July 2024 by Cecilia Strom
  This was a wonderful experience. Both Dakota and Rob fully explained what my vehicle needed and fixed it thoroughly. They talked about safety which is so important and came across that they really cared. One of my best experiences!!!!
• July 2024 by Tj Heiser
  Employees were great
• July 2024 by msbellamel36
  Great service! Was in and out! Friendly! Definitely will be back
• July 2024 by Kathleen Johnson
  The team is amazing! Everyone was so helpful, knowledgeable and a pleasure to work with. The financing options saved me! Great work Midas! Thank you
• July 2024 by Elizabeth Johnson
  very great place, great customer service.