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April 2024 by Kristen Raymond
Spent almost $75 for 2 adults and one child to eat. That was just the bill. Then I tipped the waiter over 17%, which I should have my head examined for even leaving that much. I’ll explain that in a moment… So anyway, almost $88.00 all said and done for a burger, a wrap, a kid’s meal that was supposed to be $5.99 and come with a soda, two sodas, and one mozz stick. Only came here because my Daughter insisted. Was wondering why it was so high and then realized later that I was charged for an adult meal when I ordered a kid’s meal for my Daughter. Then on top of it he charged me for a soda when the kid’s meal was supposed to come with one. Also, he up charged me for mac n cheese instead of French fries. I asked if could do mac n cheese instead of FF with the kid’s meal and he told me I could. Never bothered saying it was extra… Also, was charged a $3.00 entertainment fee for a stupid little game on the device at the table. My Husband said they never tell you that there’s a charge to play the game, so he didn’t know. While we were having our appetizer waiting for our food we saw a mouse or possibly a baby rat just crawling under the table right next to us!!! I almost jumped right out of the booth. I just read another 2 reviews from a month ago that said the same thing, so they’ve obviously done nothing about it and just don’t care because that is NOT NORMAL!!! Never in my life have I seen a rodent just crawling around the floor while eating at a restaurant!!! If they’re brazen enough to just come out like that in front of people, then they clearly have a major rodent problem that they’ve done nothing about!!! Waiter didn’t seem to even care when I told him. All he could say was, “I didn’t see it.” Not only did he not care or at least offer to comp part of our bill, but he also over charged me!!! I shouldn’t have even left him a tip at all and this is coming from a person who always leaves 20% or more. We will never ever go back there again!!! They need to hire some grown people that aren’t incompetent and lazy!!! Disgusted!!! ?
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April 2024 by Melissa Reeves
I ordered a whiskey chicken wrap with fries and carmel apple doh for dessert which was delicious and big enough to share with 2 people.
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April 2024 by Betty Sloan Sloan
A little disappointed in our visit. The food was good, but the service was not. I don't believe that I saw one employee over the age of 18. It took a while for our food to be served and the waitress had a hard time understanding why we should have not been charged for a coke. The coke was flat and we settled for water. When the bill arrived, we asked to have the coke removed and she was just unable to figure out why. They need to have responsible management there and I did not see anyone that fit that description.
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April 2024 by Kunmi Marvelous
Excellent place for dinner
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April 2024 by Ed Delgado
Great food! Great service, our server was excellent!
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March 2024 by Brianna Myers
I ate at this location and I saw a MOUSE running around just a fair
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March 2024 by Roland Johnson
I ordered take out and it's always fast and
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March 2024 by Tracy Smith
Marquis provided us with excellent service and a great personality. His smile was infectious, and he was polite. We thoroughly enjoyed the service he provided for us.
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March 2024 by Tim Rooney
Vegetarian options: Someones veggie burgers usually always come out burnt and uneatable.
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March 2024 by Steven Singer
We ordered our burgers medium rare and medium. Both came out burnt. My son wanted an extra side and the only thing they figured out to do was charge for a second meal. I returned mine and my wife ate hers. $60 for 1 adult meal and 1 kids meal. We gave it a try. We won't
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March 2024 by Beverlee Hines
Lauren was a pleasure..she made me feel very welcome and she did a great
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February 2024 by Paul Grimley
Yasser is an awesome waiter. The food was
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February 2024 by Kenny
This Red Robin is bad. Bunch of kids running the place can't get orders right. Waited 30 extra minutes to pickup food, cooked 2 of my burgers probably 30 minutes before cooking the final one. Threw fries together an hour before food was ready half the meal was cold the rest Luke warm. Not worth your time at all.Kid-friendliness: Not a bad place to let your kids go wild if you don't mind the wait.
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January 2024 by S ACC
The food was good, however, we ordered curbside pickup and it was cold when we arrived home. We recommend the Sweet Potato Fries!
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January 2024 by marcusa najwa Boukhedimi-Schwartz
So after working a long hard day I decided to bring my kids here to eat... I had a birthday reward and gift card I wanted to use. I used to go to the one in Woodbridge NJ, BUT this was the closest one. 1st of all we came here for the milkshakes, I was told THERE WAS NO MORE ICE CREAM???? HOW TF IS THAT POSSIBLE??? but anyways we got flavored lemonades.Our fries were cold!The waitress never asked if everything was ok, if we wanted refills on fries or drinks!!!She asked the table next to us, BUT NOT US, SHE CAME OVER AND ASKED " IF WE NEEDED BOXES?"ANYWAYS... IM NOT COMING BACK HERE! I'LL DRIVE ALL THE WAY TO FKN WOODBRIDGE! AT LEAST I KNOW OVER THERE!
