Reedman Toll Auto Group is a car dealership that aims to provide excellent service to each customer. Many customers appreciate the friendly, honest, and helpful staff, especially salespeople who make the car-buying process smooth and easy. Several reviews highlight the commitment of staff members to go above and beyond, ensuring customers understand everything and get the best deals. One customer praised a salesperson who handled all the paperwork and made the experience straightforward, which led to high satisfaction. The dealership's team in sales, finance, and service departments is often described as superb and dedicated to taking care of customers. However, some reviews mention issues with service follow-up and delays. One customer experienced frustration due to poor communication, rescheduling, and inconvenience caused by delays in repairs, though a manager eventually helped resolve the problem. Despite these setbacks, the overall feedback is positive, emphasizing the dealership’s efforts to meet high expectations and treat customers well. Many customers return regularly, trusting Reedman Toll Auto Group for their vehicle needs. The dealership's focus on customer satisfaction and their willingness to help make buying or servicing a vehicle a better experience are key themes in these reviews.
I always buy or lease from Reedman. I never leave unhappy and have the best experience. I can’t emphasize enough to use Eric Harris. The best there, always makes everything go smoothly and makes sure to take care of you! I will never go anywhere else!
July 2024
After traveling 45 minutes across the county I arrived to find the automobile was the wrong trim line. Apparently the salesman could not get up and walk out the door to look at the automobile.
May 2024
Went into the car buying process super hesitant after dealing with multiple dealerships. Thanks to ED Otterbein my car buying experience was a breeze. If you’re looking for a friendly, honest and helpful salesman he’s your guy! Thank you for your help and getting me into my dream grand Cherokee limited
