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February 2024 by anil patel
Very well come in experience General Manager helping very professional mannersHe takes time and help my device problemsStore very clean nice atmosphere.Thank you!T-Mobile summit
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February 2024 by Allen Marcus
Omar is great! Always friendly and helpful!!!!!
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January 2024 by john schailey
Great assistance from staff.
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December 2023 by amber allen
Traded in / upgraded my phone here and Eli was so helpful and patient! It took a while to transfer my old phone to my new one, and I was thankful they saw it through instead of just having me leave without my old data. I’d come back to this location!
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December 2023 by Carly Austin
T-Mobile in Summit Square, Langhorne is by far the best T-Mobile location that I’ve ever dealt with! Omer and Ryan were professional, pleasant and helpful as soon as we walked in the door when we went to upgrade to the new iPhone. They had everything we needed in stock. They were quick and followed through on all promises of discounts and promotions that would be applied to my account. I will never shop at another location- they are hands down the best!
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December 2023 by George Negron
Amazing experience here at this location. The staff was very professional and knowledgeable. Ryan and Omer were able to answer all our questions and truly made us feel at home. This is the only location that I will be attending. 10/10
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December 2023 by My Own Path
I recently switched to T Mobile from another company. I called and employee Omar answered the phone. He claimed that I could walk out with a phone and only pay $70 a month with everything included. When I got there, he even threw in a watch, he insisted that it was free with the phone. Then my monthly bill came. It was over $100! I called customer service first and they said everything different than what Omar the employee told me and said I was even being charged monthly for the watch that I didn't even ask for! I went to the store to straighten it out and Omar the employee lied to my face about what he said when he first signed me up and even began to talk loud over me and try to interrogate me. I even brought my witness who was there when I first signed up to reiterate what Omar the employee said when I first received the phone. I asked him why I was being charged for the watch that he threw in there and said it was a "promotional gift" and was free. He then ran to the back instead of dealing with the issue and another employee named Ryan had to solve the problem that Omar really was responsible for. (Ryan was very professional and indeed solved the problem). I was satisfied with the results but because of how Omar poorly reacted to the issue, I gave 2 stars.
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October 2023 by Natalie Bath
We had a great experience at this location. They were helpful, reviewed what I already had, gave us our options, explained exactly what we were getting, and got the new line added and set up quickly. I would go there again.
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October 2023 by Robin Saunders
My daughter and I had a wonderful experience in the store today. Our sales representative was terrific!! He was so pleasant and helpful!!I would highly recommend this store to others.
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October 2023 by Frank Cabanas
Lorena was so helpful and knowledgable, she made our visit one of the best we've had to a phone store. She represents Tmobile well.
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July 2023 by snyds84
The exceptional service I received at this location, particularly from a gentleman named Omer, ensured that I felt valued as a customer. Omer's professional greeting provided me with the opportunity to discuss the purpose of my visit. His extensive knowledge on various merchandise, including Apple and Android cell phones, as well as new offers available for T-Mobile's customers, contributed to an unforgettable experience. The combination of his warm welcome, expertise, and dedication to customer service will ensure another visit to this particular T-Mobile location.
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July 2023 by Shane Butler
Store is Excellent. Omer is a great sales representative who answered every question I had. Highly recommended coming here. This is the only t-mobile I’ll be going to from now on. Thanks
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July 2023 by Stephanie Wallace
I had a positive experience and received great customer service. Omer walked me through all the options and service plans. Love my new phone.
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July 2023 by A B
This place has great customer service. Omer was very professional and knowledgeable and answered all the questions I had. I'm strictly coming here and dealing with Omer for any future phone needs.
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July 2023 by Jeff G
The only T-Mobile store I will ever visit. Omer is one of the most patient and helpful guys at the store. Amazing service.
