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August 2024 by Kaci Calvanese
Had collision repairs completed, they installed a bad AC condenser they're telling me it's covered under warranty but I need to pay over $600 in labor charges that was already paid for the first time when it was installed. I have nothing but problems with Ryan he was rude to me the very first time on the phone when I complained about a tailgate plate missing, all I wanted was to have that missing plate added to my vehicle. Nothing to get rude over! I will never use this location again. I bought 3 cars from Bergeys and the third one was 3 weeks ago. I give them my business but they give me a hard time every time. There's a lot more to this story that I didn't tell you what they done to my car.
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March 2024 by Charles Carr
At Bergey's collision the staff is very helpful and professional. They checked out the damage to car and total the car. The car was stolen and wreck. Good place to take your car if you had an accident.
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December 2023 by Samuel Berrios
Hi this was my secondTime coming to this place first time I’ve dealt with chuck great guy. second time around dealt with other employees they repair myRear bumper ok work, that fact that they ran my car for 10 miles is unexplainable Also they disconnected my dash cam was also unexplained not to mention I can’t find my insurance card nor my registration just be careful if you come to this location remember to take notes of everything thing. I will be contacting the general manager about this incident.
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October 2023 by katie mecray
my car made a noise after going their
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October 2023 by David K
Repair work was done on my corvette after an incident with a deer. The repair work was done and put on my carfax report no problems there. 2 years later the clear coat on the spot of repair started to come off. I brought the car back and they did a free warranty repair as they should and then put on my carfax again that it was once again in an accident. Now my car show two accidents which is just untruthful as the second was a repair from their mistake. Very disappointed and would certainly never recommend them to anyone in my car club or car community that actually cares about their car.
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September 2023 by Jerry Mergen
The collision center did excellent work repairing the front-end damage to our Buick Envision. Good as new.
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June 2023 by Nicholas MacFarland
They did an amazing job fixing my truck bed and rear door. Super friendly staff, and they did a full interior & exterior detail which was a complete surprise. I highly recommend them for auto body and paint repair.
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March 2023 by BILL gardyasz
They don’t stand by the product they sell, I purchased a wheel and tire protection , had a bubble in the tire , they replaced but would not honor to replace bent rims from pot hole damage because they still hold air . But the vibration doesn’t concern them . Breach of contract, at time of purchase it was told to me any damage from pot holes excludescosmetic damage, this is structural damage and they will not honor , thieves
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March 2023 by JDK
Great company great work
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November 2022 by Marc Jackson
It was a great experience. They were friendly and helpful. The receptionist was helpful with Enterprise car rental, who they work with. The repair was done well ,no complaints.
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November 2022 by Jessica Miller
I had a wonderful experience. Was my first time hitting a deer and having to go through insurance. The ladies at the front held my hand through the whole process. They even made sure I got my car back in time for my brothers wedding. With over $6k in damages I had my car fixed and back in my possession in less than 10 business days looking good as new. Thank you!!
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November 2022 by Amy B
Very use collision is absolutely the greatest. I was in a car accident and they fixed my car in a pretty decent amount of time and it's looking and running like brand new I am so happy I can't even say enough about bergey's in general I bought my car from Burgess Chevy I have on my service down there and now my collision work and they are just wonderful all the way around highly highly highly recommend Thank you guys
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November 2022 by Hayden Cochran
Total my car when only the trunk was dented and the tail lights smashed. Thanks...
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October 2022 by peggy robinson
Nice place nice people
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January 2022 by Tim Greenwaldt
Bought a brand new 2021 Grand Cherokee from Bergey's Souderton less than 2 months ago. Had to get the front bumper paint fixed and the Lansdale location was the one with the nearest available appointment. The only thing they got right was painting the bumper. They messed up the front fender burning the clear coat (told them to not touch the fenders since blending wasn't needed on a new vehicle). Fog light housing has at least one broken clip and the bumper trim clips weren't even put back on either side. I went inside and asked for some help and Mike came out to take a look, try to clean the fender and document the added damage. As I started pointing out more stuff that was wrong he immediately told me to calm down and stop raising my voice. I wasn't even yelling or mad about it at that point thinking they just forgot to put clips back in. My wife then asked about a rental car because Bergey's wanted to keep the car to have the manager look at it (he left for the day already). When Mike said no rentals were available my wife said that is unacceptable considering the extra damage that had to be fixed on a car with less than 1,000 miles. Mike then told my wife to calm down. We have every right to be upset by rude and unprofessional customer service, especially since we walked in with no attitude to just get the keys and go. I called Bergey's Souderton to explain what happened and Dan was very apologetic and stepped up for his location to take over and make things right. The next day Lansdale manager called my wife and said according to Mike, we came in yelling and screaming. So if your lobby and parking lot has audio, might want to check on that cause that is a flat out lie. No one should do business here with an employee disrespecting and accusing customers of things that never happened, let along causing a couple hundred dollars of additional damage to a brand new vehicle. Kudos to Dan from the Souderton location for stepping up offering to take over. As far as Lansdale location, will not be going back or recommending.Service: Painting
