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November 2023 by Anthony Firrantello
I was lied to repeatedly. I went in for a routine oil change. First I asked how long it would take. I was told 30 min, and it took 1.5 hrs. Which made me late for work. I asked approximately how much it would be, I was told around $60. My bill was $111. This is why everyone should go to independent mechanic shops and never dealerships for servicing, never again!
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November 2023 by Phil Detweiler
Charles is my new car guy! For years I've purchased nice, older model Lincolns and usually pretty much know what I want. Sometimes buying a car is a real chore to have to deal with the different personalities involved but not this time. I could immediately tell Charles was a straight up guy that understands the car business and wants to make a deal that makes sense for both the customer and for Bergeys, which of course should be the goal. We drove a bunch of different cars before settling on an MKC which is perfect! I love my older MKZ but when it finally wears out I know where I will be going... all I have to do is stop in and see Charles and he'll set me up! Highly recommend this dealership!
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November 2023 by Amanda Graham
Another great experience at Bergey. Charles is awesome and super easy to work with. We live about 2 hours away, but it's worth it. Both times they had vehicles we couldn't find near us and both times we started the majority of the process through email and just finished it all up there. They delivered on every promise.
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November 2023 by chris mentzer
We had the opportunity to purchase our 2023 Aviator from Bergey's this past Saturday. David B Bingham handled our deal and I can say one of the best buying experiences I have had purchasing a new vehicle. No pressure, no gimmicks, no irritating upsells, thoroughly went through all options of lease and financing to customize the best deal for us. I say this because I had to drive all the way from South Jersey and it was worth every mile of travel to deal with such and honest and reputable dealer and sales person! Oh by the way, David stayed well after closing to thoroughly go through all the car details with my wife without rushing or making us feel like we were an inconvenience. I Wish I found them years ago! Thanks again Dave!
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October 2023 by rich sibley
The sales team was top notch! Even though we were buying a traded in Mazda and not a new Lincoln, they made us feel welcome and gave us equal treatment to someone buying a car much more expensive. The vehicle was the cleanest used car I have ever looked at, and reflected the level of professionalism at this dealership. To be honest, the car sold itself! We had questions about some of the historic known issues with this model, and found out the standard replacement and preventative maintenance issues we were concerned about were already done by the previous owner. Those weren't listed in the car fax, but the salesperson who did the trade in was aware of those things being cared for. He even contacted the previous owner and came up with a date and mileage of when they were done! He went the extra mile and it wasn't even his sale! Great team effort! I felt confident in our purchase and also was pleasantly surprised when doing the paperwork, the sales rep informed us that the price had been reduced earlier that day! A smaller used car dealer would be more likely to let us think the price was as we last saw in the online listing, and pocket the discount without telling us. After all, we had already agreed on a price when we were told about the lower price. I would recommend this dealer and sales team to anyone!
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October 2023 by farren ventrulli
We have been going for yrs and bought several vehicles, last 2 purchases we worked with Charles in sales. He is wonderful to work with, very polite, knowledgeable, and easy to talk to and work with. Highly recommend asking specifically for him if you are looking to lease or purchase at this dealership. :)
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October 2023 by Julie Rusin
We were looking for a specific used vehicle that was a little harder to find, but found it at Bergeys. We’re in Chicago, so had to rely heavily on our sales person, Charles. He did an awesome job of staying in communication with us and accurately describing the vehicle to a tee. We flew in a few days later and were picked up by the airport and had a super smooth sales transaction! we would highly recommend Bergeys and had a great experience!
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October 2023 by Becki Charles
Waiting for the Aviator recall to be fixed and Charles kept us informed till the fix was complete. We are happy with our decision to wait and would recommend Charles in sales. Bergey's is a great dealership to work with.
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October 2023 by Noelle Negron
This was our first time working with Bergey’s Lincoln ofLansdale. We had the pleasure of working with a Charles, who is nothing short of fantastic. we scheduled a test drive with Charles. I still wanted to think about it and without being haggled and pushed to buy. Charles simply provided us with all the information we needed, had honest conversation and gave us the time we needed to consult about the decision of purchasing the car. We are a growing family and a lot of thought went into this purchase. He happily allowed me a second test run thru the car for a stretch of time so I could really feel it out. Charles earned our business, never once felt pushed by him, just supported!He is an honest man, a family man, he’s a rare find in the sales industry! I would hands down work with him again. Thank you Charles for providing us with everything we needed to make this decision for our growing family!
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October 2023 by david hopkins
I had a great experience purchasing my Range Rover from Bergey’s Lincoln. All thanks to sales associate Charles Smith! He treated me and my family like family. I will definitely do business with Charles and Bergey’s Lincoln again.
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August 2023 by L. Rogers
So far, I’ve never had a bad experience. The employees I’ve dealt with were very pleasant and professional. The service is excellent. They get right to work. No question goes unanswered. I leave from there a satisfied customer every time. I won’t go anywhere else.
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August 2023 by Tara Jarret
We had nothing but a positive experience! Our salesman, Pete, excellent. We will definitely be back to purchase another vehicle!
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July 2023 by Martha Rezeli
Pete G was helpful, was able to answer every question I had about the car, was efficient and moved the process along. The car was presented beautifully. I thought I should have gotta but more on my trade in though.
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July 2023 by Ron S
Good experience. Good inventory. We drove 45 minutes to get what we wanted. Charles was a kind and competent man who handled our transaction. Vehicle delivered in great condition.
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June 2023 by Patrick Whaley
Bergey's Lincoln is the best dealership I ever stepped foot in! I had a gentleman named David Bingham assisting me and he is the real deal! I wasn't just a sale to him he truly cared about what I wanted in my new Lincoln. He was honest and straight forward with me. He was just as excited as I was about my purchase, that was AWSOME! I will recommend Bergey's Lincoln to everyone! Thank you David!
