BJ's Wholesale Club offers a wide range of products, including organic meats, fresh produce, specialty cheeses, and a variety of bakery items like cakes, cookies, and donuts. The store features a great selection of quality items, with produce consistently fresh and deli options available both at the counter and pre-packaged, saving time. The club provides a convenient shopping experience with speedy checkout options, including self-checkout, and a helpful, friendly staff that ensures lines move smoothly. Members appreciate the efficient membership renewal process and the competitive gas prices offered at the store. Special services include designated shopping hours for members aged 60+ from Monday to Saturday, 8AM to 9AM, and for first responders on Sundays during the same hours. The store also offers an order ahead and pick-up service, which consistently provides ready orders within half an hour, even with a later scheduled pick-up time, and minimal wait for car service. Customer service is highlighted through positive interactions with staff members, such as a helpful and upbeat service desk associate who processed a return quickly, and an assistant manager who went above and beyond to resolve an issue with a knowledgeable and attentive approach. While some find that not all items are bargains and prices can be higher than local grocery stores, using the BJ’s app and clipping coupons helps maximize savings. Overall, BJ’s Wholesale Club provides a pleasant shopping experience with good product selection, friendly staff, and convenient services.
I get extra discount with digital coupons. I always check the clothing sections and find something for my husband.
April 2026
Wanted to thank Kaylee and Bug for helping me with a product return/purchase issue where product was left in cart last Monday.. Great Service!!! Thank you,
April 2026
Gave it 3 stars because you need to use their coupons for the good deals and if you do not have their coupon book we'll let's just say their online site is difficult to use.
