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October 2023 by Josh S.
Do not go to this place. We have taken our car in there twice. Shortly after each time, within a few days, something else on the car breaks out of nowhere. First it was the bearings in the rear wheels, then it was something else drastically wrong with the engine that we are now having looked at. So mysterious that this happens so soon after each visit where they've supposedly fixed something.
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August 2023 by Ant Kelly
James was very helpful and made sure that the work on my car was completed correctly and in a very timely manner. Would recommend this Firestone over other ones.Service: Tires
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July 2023 by Mynch Gee
I cannot begin to describe how nice these guys are and how much they have helped me out when I didn’t know what to do and my car was in desperate need of an oil change or some tires, etc.Because I’m in marketing and sales, I put like 3X the amount of miles on my car than is normal and it shows. But somehow with the help of these guys at Firestone, I still manage to stay on the road, and whatever they can do for me they do it, and they do such an honest job. I never feel like I’m cheated or talked down to because I’m a woman.
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June 2023 by Pamela lewis
Quality repair service and the customer service was above and beyond. Kyle and the repair technician Steve explained everything to me and showed me the damaged part. I trust them with my vehicle.
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June 2023 by Tom Jusits
Good garage. Never had any issues with any of my 3 vehicles there.
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June 2023 by Pete Tursi (UBER Pete Book)
My hubcaps were missing after my work that I got done at this place of business.
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May 2023 by lori Irizarry
Ryan is the best. So knowledgeable and helpful. He takes his time and explains everything.Services: Tires
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May 2023 by Tommy R
These guys were awesome. Would not hesitate to use them again.
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April 2023 by Brian Bayly
I made an appointment for an oil change for 11:30AM so I could have it done on my lunch break. Arrived on time and asked if it could be completed before 1:00. "Should be no problem" was the answer. My gym was nearby so I went there and returned at 12:30. My car was on the lift but no one was working on it. My guess is the oil change was completed since I had a view of the car from the waiting area and the only thing I saw them do to it after I got back was to put the mileage sticker on the windshield. So... 40 minutes later (1:10) I got my car back.I inadvertently had left my gym bag in the lobby and did not notice it missing until the next morning. I called to check if it was there the next morning and it was. Went in at noon and sure enough it was right where I left it. Apparently nobody thought there might have been something of value in it and to keep it for me in a safe spot. They left it there in open view of the desk and did nothing with it. Fortunately nothing was taken. NEVER going back.Service: Oil change
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April 2023 by Daryl Van Dyken
They told me to come in at 1....my car went into the shop finally at 2:30. Not finished till 3:30. 2.5 hours to get a set of tires installed.....Tires are great.....service not so much.
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April 2023 by Jim Gillespie
Recommend this place very highly. Mike the service manager was very knowledgeable and very accommodating to not only me but other customers that came into place Will be back
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April 2023 by Brian B.
I made an appointment for an oil change for 11:30AM so I could have it done on my lunch break. Arrived on time and asked if it could be completed before 1:00. "Should be no problem" was the answer. My gym was nearby so I went there and returned at 12:30. My car was on the lift but no one was working on it. My guess is the oil change was completed since I had a view of the car from the waiting area and the only thing I saw them do to it after I got back was to put the mileage sticker on the windshield. So... 40 minutes later (1:10) I got my car back.I inadvertently had left my gym bag in the lobby and did not notice it missing until the next morning. I called to check if it was there the next morning and it was. Went in at noon and sure enough it was right where I left it. Apparently nobody thought there might have been something of value in it and to keep it for me in a safe spot. They left it there in open view of the desk and did nothing with it. Fortunately nothing was taken. NEVER going back.
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April 2023 by Tony C.
I will have to say I am really impressed with this Firestone shop and the manager Mike. I have been coming to this shop for a little over a year and I have only had great experiences. They are honest and always willing to work with you. I highly recommend this shop!!!!
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December 2022 by Sai S
My mini van was getting flat tires from using free air pump at near by WaWa and I didn't have tire gauge on me but the rear tires visibly look like they were half inflated and I didn't want to risk driving to south Philly full of kids and relatives like that so decided to pull in to this shop for the first time. I explained my urgent situation to the gentleman who goes by the name "Jay" and without hesitation he said just pull over to bay #2 and he'd take care of it. He proceeded to check each of the 4 tires and pumped air into the 2 rear tires and made sure everything was good to go (free of charge). Now that is excellent customer service in my book and I will pass on the word for sure! I am returning to this shop for future services for sure. Thank you so much Jay for your kindness, understanding and great customer service!
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December 2022 by Hunter Joan
Got me in on short notice for a small issue. Fixed it in about 15 minutes. Fast, friendly and honest!! I'll definitely be back when I have a bigger issue. Thanks guys!
