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February 2024 by Brady P
Kyle was accommodating with me (2/21/24) he led me all away around the store to what I needed, he was a fine young man, definitely deserving of a raise; paint department though could use some work was greeted with an unfriendly attitude my wife left the store feeling uneasy after that. Overall good location
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February 2024 by Alexander M.
Always helpful staff that says hello as you walk by, and they almost always know where everything is. It is a little expensive but you're going to get exactly what you were looking for if you're trying to make home renovations, doing DIY projects, or looking to get some new plants for your garden or home!
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January 2024 by Gary R.
Beware ! Bought a jug of Pennzoil motor oil on Saturday 1/27/24 at Home Depot Warrington PA. . After filling my crankcase I discovered the container was filled with water . Apparently someone returned the container for a refund and it was returned to the shelf . Free oil change !
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January 2024 by David Katz
This is a update to the post I wrote below after my card was hacked. Home Depot and their credit card vendor, Citi Bank, had no interest in helping me resolve this issue. I had to report the matter to my local police department, and together we managed to force the Home Depot where crime took place, to release information and a surveillance video. I had to take all this info to Citi Bank, who just sent me a letter saying I was not liable for the charges. This is after they had handed me over to the various collection agencies. Be advised, do not utilize the Home Depot credit card. If anything goes wrong, you have no protection and it will take you time, money and effort to prove your innocence. Rather use a major credit card as the discount you may get using the Home Depot is not worth it if things go wrong.My Home Depot account was recently hacked, and I was sent an email to thank me for my purchase, which alerted me to this fact. I reported the fraudulent purchase to Citi Bank, and then called the store, as I saw this was not an online purchase, but had been picked up at the Lansdale store. Given that this was a $1000 item, I foolishly thought that the store manager, may have wanted to get all the information, such as date of purchase, item in question etc so that they could check cameras and also find out which employee gave away the item without checking id.The manager could not have cared less, and was not only uninterested, but also condescending and rude. It is no wonder that the employees at the store are so lax and unmotivated, given the hopeless leadership that exists at this store.
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January 2024 by Oleksandr Klysheiko
Unprofessional attitude! Stuff cannot be found and they know nothing about the products in their area of responsibility. Regarding children's workshops: came in the morning at 9 am without a subscription. Children were turned away by the staff due to the fact that they are admitted only by subscription as there is a limited amount of material. We came by subscription next time, and the children were again turned away by the staff because fist came first serve. There is no consistency or clear rules. The manager is not sensitive to customer feedback. We have been using this store for a long time, but the attitude towards customers in this store location forced us to switch to other construction stores. This is how they lose regular customers.
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January 2024 by John Evangelist
I do not want to be posted in any free public postings.Thanks
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December 2023 by Audrey Metzger
Really like this location, always well kept. Staff is really nice and welcoming, went in for paint and the employee was so kind and explained the different seals and what to expect. Only having self checkout is a bit annoying however they ha e someone that will work a register if you have too many items that will make self checkout too complicated.
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December 2023 by Amy Windish
In and out , just the way I like it .
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December 2023 by Joe Yatsky
Standard home Depot, even though the layout is a little wonky
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December 2023 by Ramon Jose
Very good
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December 2023 by Robert Gilbert
I made a large curbside order that included 3 bulk bags of detergent. The condition of these bags was horrible. Something had leaked all over the bags and all the ink was coming off the printing on bag and making a mess everywhere. Why would any retailer think these were sellable and not send them back to the distributor as defective / damaged? Perhaps the Home Depot practice is to push all the damaged merchandise onto the curbside customers? Prices are high enough thanks to inflation without big box stores taking advantage of their customers.
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November 2023 by Michael Stewart
Great service and assistance is 100% why Home Depot is better than Lowe’s. Go visit Jody for all of your paint needs. We’ll be back to visit again!
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October 2023 by Joyce M.
The salesperson, Tom, in the major appliance department literally ignored me and treated me like I was invisible when a couple walked up to him and asked about a washer. He totally forgot that he was supposed to show me a freezer on the floor and just stayed at the computer discussing the washer choices and showing them info on the computer. I walked away and found a similar freezer myself. Walked back. Continued to be ignored. I purposely stayed about 10 minutes listening to their conversation and being ignored. I left them and continued to browsing and thinking that he would catch up with me. Hell, no! Upon returning, he continued talking to the couple who obviously saw I was there first but didn't mind ignoring me either. I finally started to leave the department and walked down the aisle at which time he yelled my name and said, " where are you going"? I said I'm leaving. You left me! I walked out and bought a freezer at Kieffers. I won't bother reporting my experience to the store. I doubt they'll even care.
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September 2023 by Big Daddy
The shopping process was very smooth.The store is always very well stocked.The employees are normally on the friendly side.Unfortunately had an experience with an employee who did not have the best customer service skills.Actually, very rude to be exact.I also loved how the box I picked up was in bad condition..This is an electrical device so I hope there isn't any damage.
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September 2023 by Mark
Went in at about 4PM on September 5th 2023 for one item. I was tired, it had been a long day of work and I just needed to quickly grab something and go. I used the self checkout because I didn't want to interact or talk with anyone, and that's when it all went wrong.The self check out cashier was behind me and said "Hi", I just ignored her cause I didn't want to talk to her. Another cashier, a heavyset women, decides to come over and stand a foot away from me to talk to the self check out cashier about how she just has to keep talking to the customers and they will HAVE to respond, etc etc, clearly talking about me when I just want to be left alone.My payment goes through, and I just leave because now I really don't want to deal with this crazy woman. I get most of the way into the parking lot and this crazy woman comes running out screaming that I had "Forgotten my receipt". I shop at Home Depot, and I know that I don't need my receipt when I've used my card, they can just look up the purchase on my card. She just HAD to get a rise out of me before I left since I had ignored her.I use self checkout so I don't have to interact with maniacs like this, and will just go to another Home Depot in which the cashiers just let you check out in peace and don't run halfway across the parking lot screaming at you for something pointless.