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January 2024 by Jennifer Rodriguez
Nice people great service. I really appreciate my same day loan especially holiday time.
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April 2023 by Chris Harnett
I have to say I was very pleased with the work. It was done efficiently and in a timely manner. Best of all I received the best return ever! Thank you Carol!
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April 2023 by Rejoice Rathod
Worst exp
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March 2023 by Stephanie Flowers
I will NEVER EVER RETURN TO A JACKSON HEWITT EVER AGAIN!!! Came in with coupon code and was not aware or told that the charge over 800.00 to file your taxes went in with a coupon code and still had to pay out the A** for our taxes to be done and we were never asked questions, my husband and I were talking about our kids and then that’s when the representative said you never told me you had kids, was never asked about anything else, then was told the amount of the charges that was what is was. HIGHLY DISGUSTED!!
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March 2023 by Mark Romano
RUN DON'T STOP DO NOT stop here. Was charged over 30 dollars per minute and did my taxes incorrectly . Place smelled of smoke . Equipment was outdated, decor was in shambles . If I could give them a -2 I would , very unprofessional , rude uncaring , disconnected . Over charged , was not told about cost or fees ahead of time. NO TRANSPARENCY!! Place looks run down inside and out! The old delapatated sign on their lawn should have signaled me not to go here. They should be embarrassed ripping off a senior hard-working man. Tried to work with the manager to rectify situation to no avail. Manager extremely rude and abrasive and hung up on me. And forget getting anywhere with Corporate. They don't care and send you in a loop. This place rips off the average working man and charges exorbitant fees. How can you justify over $350 for 30 minutes for a simple return? Highway robbery!!
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March 2023 by Javier Claudio
Fast and good!
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February 2023 by Mark Romano
not a straight shooter. I feel as though I was ripped off . spoke with sue and was told that there was nothing that she could or would do , didn't want to hear anything and doesn't care about much other than the money that she and Jackson Hewitt takes from people from misrepresentation.
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September 2021 by Candace Jones
It was ok took too long the computer crashed many times and she had to start over I wa there for a 1 hr45 minutes
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April 2018 by Phil R.
Avoid these folks at ALL COSTS! Tax prep for deceased relative turned into a several-month long battle, with the IRS returning the paperwork to us, stating there were multiple issues, errors, and ommisions. The preparer stated she had never done a return for the Dearly Departed, so she MAY have to look up some things. We paid a bill of $274.00 for these services. After receiving the return back, we called JH to have someone who DID KNOW how to do this meet us the following day, in order to get this corrected, and close out the deceased affairs. The preparer stated she would "Call the Boss" and call us back. Three & 1/2 days later- no call back. Already nervous at the sheer number of IRS mark-ups, I called a REAL Tax Preparer, and was informed what SHOULD have been done the first time. We completed the numerous missed and incorrect steps, and sent it back ourselves. I then filed a complaint with JH Corporate. After sending a copy of the IRS mark-ups, the Franchise Owner's rep called me back, and stated they did nothing wrong, that every deceased filer's return gets sent back for the missing forms. (Not even close to being true) So after paying for what was supposed to be professional Prep, we ended up doing it ourselves, paying a REAL Tax Preparer to navagate thru the errors and incompetence, and being told everything was OUR fault. I asked why no one ever called us back, in order to get this mess fixed in the first place? The smug reply was: "WEll, I guess I'll have to talk to her about that" If you value your time, sanity, and your hard-earned money, DO NOT go near these folks. If there's any issues, it will be YOUR FAULT! (Even when its not)
