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March 2024 by Tim Barnes
NetCarrier is an excellent partner to work with on all things voice and data services. We have used their voice services for 15+ years and have yet to be disappointed with any part. Knowledgeable account managers that respond personally to any request, no matter how small it is. On those rare occasions when we did have problems and called for support +90% of the time the person who answers the phone (and they always seems to answer) ends up resolving the issue. I don't think we've ever had a problem that lasted more than 24 hours.Highly recommend NetCarrier!
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January 2023 by Sherry Russell
We are a local company. We used their services in the past and wanted to try them again. Once you sign the contract, you wont hear or see anyone again. We tried on different occasions to call for clarity of the invoices and would not get a call back, or they didn't know. BAD customer service! Constant add-on of fees. Not a vender I would recommend for small businesses.
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October 2022 by David Helfrich
Phones for our entire firm are out, yet again. This seems to happen every few weeks. And once again I can't even call NetCarrier support because THEIR phones are down, too. Support has gone way downhill over the past year. Leven 1 techs can't help with more than the most basic issues and getting a call back from a Level 2 tech takes a while. Email response is even worse, sometimes days, weeks, even months just to resolve an issue or implement even a minor change.
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November 2021 by Mõ Dú Pè Õlúwa
Appreciation they say is an application for more. if i fail to acknowledge you it'll shows how ungrateful i am. I can't be less grateful to a man who God has used in blessing me and my family in general. I was introduced to Mr BRETT COREY few weeks back Right now I know how much I can boast off about my financial state. he helped me with the little capital I invested with and I made so much profit for myself and my family. Thank you so much Mr Brett Corey, and if you are also finding it difficult trading for yourself contact him now through this.
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June 2021 by Rich Terrazzino
We are an IT Services Provider in Northern NJ and Netcarrier has changed how we do business in so many ways. They allow us to deliver the best quality services to our clients and they have the best customer service in the game. I never have to question anything when working with them because I know they will always deliver the very best from sales to support.
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June 2021 by Sarah Holmes
Netcarrier has the best technical/customer support I have ever experienced. I have worked alongside the Netcarrier Team for the past 5 years and have never had a bad experience. When things go wrong in the Telecom world, which they do, you can count on Netcarrier to be there to resolve it quickly, efficiently, and with the friendliest of technicians. I highly recommend them!
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May 2021 by j Acuna
Let me put it this way. I still have two accounts with them only because i am being threatened with a contract from five years ago. I cancelled and account in november and I am still being charged for it 7 months later. No response from the supervisor, management team or anyone.Attached there is an email send months ago with more potential "charges" for a 5 year old phone and dusty router. i will let you judge this company by the tactics on the email.There are plenty of other good choices, safe your self time, money and headaches.
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October 2020 by Mary Huff
My companies phones have been down all morning.
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February 2020 by Randy Morris
Getting calls from the social security scammer form a number they are leasing. these people need to be shutdown for their part in making criminal activities easier...
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January 2020 by Scott Urwiler
Been a personal and business customer for over 6 years. Unbeatable price and service.
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January 2020 by Scott Urwiler
Been a business and personal customer for over 6 years, cant beat their prices, great communication, and service level has been flawless.
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December 2019 by Tim Ream
We switched our phone system to these folks about 4-5 months ago... Terrible service. They are extremely quick to respond to our issues but nothing ever gets resolved. On the rare occasion they do fix a problem, another starts the same day. Since starting with this service we have not gone a full day without some sort of phone problem.
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April 2019 by Trevor Ruscak
Excellent Customer Support and quick resolutions for any issues I have!
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April 2019 by Ez1
World-class technical support call center available 24/7
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January 2019 by Dotty M.
We had a phone issue that was discovered by NetCarrier on Sunday morning. For us as a church, school and daycare, our phones are a vital part of what we do here! Net Carrier worked around the clock with 3 other providers to assist us in restoring phone service. We are so very grateful to the outstanding professional and proficient staff of Net Carrier. If you are looking for a phone service provider, give Net Carrier a call. You won't be sorry!
