-
February 2024 by Eloquence Couture
I had an Absolutely horrendous experience. If I could give this place 0 stars I would. The staff were extremely condescending, rude, aggressive, and unprofessional and discriminatory . I will never be going back to this place. I am an elderly women and was treated with no respect at all. The entire experience was a nightmare , from the moment I stepped in the door to the consultation and the blood draw. Please go to other quest locations because this one im has the worst staff I’ve ever encountered. Disgusted that people like that Indian lady are even allowed to work in a customer facing role.
-
February 2024 by Anastasia
Took my 18 month old here for a blood draw and we’re both traumatized ? — toddlers make everything hard but they couldn’t find a vein and stuck him multiple times, which I find unacceptable. I literally watched the phlebotomist fish around under his skin with the needle at one point while he screamed. We had an appointment and we were in and out quickly but I can’t recommend this location to other parents. It’s literally across the street from me and I won’t be back.If the location is convenient for you, and you’re a consenting adult with good veins, it will be fine. But make an appointment — my husband tried to get bloodwork done without an appointment and waited two hours before being told to leave lol
-
October 2023 by deja thaxton
Was honestly the worst experience i've ever had, Needed urgent blood test done, they gave me such a hard time apt was at 10:20 arrived early, and my blood stillisn't drawn and it's 11. Honestly ridiculous and the rudest employees i've ever had. If i could give zero stars i would.
-
September 2023 by Meghan H.
Came in as a walk in around 4:20 pm on a Tuesday. They close at 5. I sat for about 5 minutes before being called back. The tech checked me in and quickly took my blood. She was professional. She did not say much except what she needed to say. I was in and out in about 10-15 minutes.
-
June 2023 by Cynthia S.
Was able to schedule an appointment the day I needed it and was in and out in no more than 10 minutes of my scheduled appointment time. The phlebotomist was very helpful as it was my first time getting blood taken and answered any and all questions I had.
-
June 2023 by Kelly Charles
The absolute rudest, laziest employees out of any lab I have ever been to. They shut the waiting room down at 2pm today even though they are supposed to be open until 3. I had urgent blood work I needed done. I drove to another quest who also turned me away. Apparently these workers all are trained the same, to be lazy. I wish my insurance didn’t make me go there because I always had such pleasant experiences at Labcorp
-
May 2023 by Karen Hurt
Dana was the sweetest tech, really made my day, I wish there were more people like her, stay beautiful girl!
-
March 2023 by JDK
Always take good care of me
-
February 2023 by Jenna Hughes
The ad loop about social distancing is annoying when you’re packed into a small waiting area. Not that I care too much about distancing, but it is important to some and comical when you’re packed in like sardines.Only virtue signal about your Covid guidelines if you can actually back them up, please.Also continually talking about the importance of an appointment when you make people sit 30 minutes past their appointment is really annoying. Either space your appointment sign ups out more so you can actually get people on time, or just get people in on time!I came here two years ago and there was a much bigger waiting area that was more comfortable to sit in. Now, post Covid we are smashed into a small room waiting half an hour past our scheduled appointment.It’s sad to see that this is the state of healthcare in an alleged first world country.
-
November 2022 by Ally Garber
I am shocked to read these reviews! I came in as a walk around 8am today. Crystal came up and saw that I had checked in. She explained to me that I should make an appt because it is not a guarantee that I would be seen today. Before I could even schedule my appt, she offered to take me anyway as long as I could wait a few minutes. She was ready to go in 2 minutes, took me back, had two blood samples & a urine test.. All took about 5-10 minutes. Crystal was calm, quick, and kept me distracted! Getting bloodwork is never fun, but she made it easy! My advice is to have patience with short staffed healthcare workers, understand that walk-ins will have to wait, and do not be rude to these phlembotomists… after all, they are the ones with the sharp things! Crystal- you were stellar!!
-
November 2022 by Ally G.
I am shocked to read these reviews! I came in as a walk around 8am today. Crystal came up and saw that I had checked in. She explained to me that I should make an appt because it is not a guarantee that I would be seen today. Before I could even schedule my appt, she offered to take me anyway as long as I could wait a few minutes. She was ready to go in 2 minutes, took me back, had two blood samples & a urine test.. All took about 5-10 minutes. Crystal was calm, quick, and kept me distracted! Getting bloodwork is never fun, but she made it easy! My advice is to have patience with short staffed healthcare workers, understand that walk-ins will have to wait, and do not be rude to these phlembotomists... after all, they are the ones with the sharp things! Crystal- you were stellar!!
-
November 2022 by Ryan Moore
I was turned away from my appointment due to the fact that I had forgotten to fast before my tests. That's my own fault but the employee I spoke to was appallingly rude and condescending. The treatment I received is unacceptable and the employee in question needs to be corrected. When I reschedule, I will go to a different facility.
-
November 2022 by Ghost T.
The check-in system allows people without an appointment to sit down and continue to wait for blood draws, but whenever there are only about two people in the room, they will all walk into the inner room together, feeling like they only help People with appointments. In the end, I couldn't help but asked if they would draw blood for me. The reply I got was that it was possible, but it might make you wait for 2 hours or more, and they might not necessarily draw blood for you. Since it is impossible to draw blood for me, why make this option and let other people sit there and wait foolishly? Very angry, during a certain period of time, no one who made an appointment was waiting, I heard him calling his name, where there were people who had an appointment but did not come, after calling these names, they went back to rest, and did not help those in need . This place is terrible and will never go again.
-
August 2022 by Joe Horn
They get two reviews for the short Indian woman who helped me but we both forgot to get my urin sample. So I had to go back two day later but she wasn't there and the oerson there insisted I had to pay again for something I already paid for. She was a heavy set black woman who would not listen to the facts.
-
August 2022 by Shofiur Rahman
Very rude to patients. Takes credit card numbers and charges card without any notifications.Reaching out to customer service is also a disaster.
