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March 2024 by Kristie Knappik
Came in yesterday to do a couple of Amazon returns and was given such attitude from the moment I walked in. Not even a hello, the employee was huffing and puffing and using a rude tone everytime they spoke to me. This is my first time at this ups store - I was passing by and figured I’d stop - but this will also be my last time here. I understand people can get overwhelmed if working alone or be having a bad day, but in no world should that be taken out on a customer who was nothing but polite. This person needs a new job that doesn’t require interaction with people….
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March 2024 by Feta_Zombie_
Love this store I get all my office supplies here. And they have great p.o. box options for reasonable price. Very easy and affordable
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March 2024 by Mike McQuaid
I have been to this location to send Amazon returns, and a few other services. The staff have always been professional and helped each customer with courtesy. The store is busy at times but I have not waited more than 5 minutes. Definitely recommend!
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February 2024 by Albert Pham
Fast and friendly services. The shipping charge is very reasonable. Good place to go to shop stuffs out.
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January 2024 by Google user
Often when I drop off the package, it gets delayed in delivery.
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December 2023 by Marc Fulmer
Quick and friendly service when dropping off packages/returns
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December 2023 by Dave
Went here for notary signatures on 11/29 @ 5:36 and encountered a very rude lady with a very bad attitude. She told me she stops doing Notary @ 5 (even though they close at 7) agreed to do it anyways and yelled at me the entire time as i did the signatures. Also she said "No wonder the other location refused to help you"An absolutely miserable experience and i will be utlizing Fed Ex next time around.
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December 2023 by Safayet Hossain
Stupid customer service? Front lady. If people are rude they shouldn’t be at work they should stay home.
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October 2023 by S M M Enamul Hasan
I got a 5 Star+ service here and I was wondering why their rating shows just 2.9! Actually the reason is people only spend time on giving a negative review but they do not ever care about giving a positive review. They are very efficient, honest and hard working. Specially Bill who helped me with 2 mails. Helped me with packing, printing all very fast and efficiently without losing the smile for a moment! Thank you
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August 2023 by Albert G.
On 8/11/23 I called and asked if store delivers UPS packages. A lady answered saying that the store was not responsible for delivering packages and suggested that a call an 800 number. I asked her to explain but she hung up after stating that there was a line of people.
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June 2023 by David Thomas
The owner, Jean Ralston , treats customers worst than what you would treat a staving child. Very disappointed! I’ve been to other UPS stores and have never been treated so poorly! ?
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June 2023 by David T.
The owner, Jean Ralston, treats her customers so poorly that I walked out of the store. I like UPS stores but this screaming, rude owner shouldn't be in charge of a UPS store. Horrible experience at her store-640 Cowpath Road, Lansdale, Pa.
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June 2023 by Kristie Doyle
The woman at the front is simply RUDE! Jeanne or something like that. I’m a friendly outgoing kind person and it takes alot for me to get upset… but she was unbelievably rude and it was unacceptable. It was horrible. If you go here wait in line for someone else to help you. Everyone has things going on in their lives that you never know about and when you go to a store where they are suppose to be customer friendly it would be helpful if they were actually friendly!
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June 2023 by praveen mohan
Very rude and hostile staffI wouldn’t mind going few extra miles to avoid this miserable place
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April 2023 by Joshua Whetstone
Great service! Very friendly staff and they put a stool out front so you don’t have to struggle with the door when you have a heavy package.