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July 2024 by lora white
My doctor placed a prescription for menon July 2nd and today is July 29th.
The pharmacist or staff never called to tell me that my insurance wouldn't cover it. Mind you, I have 3 insurances. They are so insensitive and lacking Carr and communication to the patient. I am sick of this store.
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July 2024 by Fernando Flores Hernandez
Rica was super nice. Her customer service was more than to ask for. Employees like her need to be recognized.
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June 2024 by Aaron Thomas
3 different people went to try get script filled for someone in pain was lied to and everybody attitudes was horrific I literally hate CVS now won't go there ever again especially the pharmacy ??
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June 2024 by Tina Wilson-Waring
I have never been to a empty of inventory looking Cvs in my lifetime. Always one cashier with a line out the door.
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June 2024 by Karen Austin
This is by far the worst CVS I have ever had the misfortune to deal with. I called earlier in morning to speak to a pharmacist regarding my father's prescription, and no one as of 6;00 pm has returned my call. I have left 3 messages and am still waiting on a call back.
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June 2024 by Carl Shimkaitis
Love CVS they are way way better than Rite aid ever was. Great deals most of the staff is very friendly ,
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March 2024 by John D
Recently changed from rite aid in Clifton to this CVS and it's going great!! No questions or whatever about Rx. Refill fast, and aren't prejudiced against people on mat or Suboxone. The rite aid sux. Cvs for POTUS!!!
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January 2024 by Brenna Connelly
They don't have any interest in helping you look up an item another CVS said they have in stock and won't even help you in aisle to locate it --- worst customer service possible go anywhere else
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January 2024 by Anita Glawson Powers
I've never met a more untrained both professionally and ethically group of pharmacy personnel. As a senior who retired from the medical sector. I find it offensive that CVS has not addressed these people. I spoke with the store management who was very kind and agreed that the pharmacy staff was a problem. I asked her to have the pharmacy manager call me to address how lacking the staff are. I did receive a call from Benadicta? She was just as rude. I'm done.
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January 2024 by Anonymous
I love the ladies at the pharmacy, they’re always polite and actually funny to interact with.
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December 2023 by haroun zellagui
9.10 am on a sunday ,personnels are inside but they refuse to open the doorsThey were supposed to be open at 9am
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November 2023 by Anwar M Hossain
My recent visit to the CVS on Baltimore Ave for passport photos was an incredibly disappointing experience. Despite a prominently displayed sign advertising passport photo services, the sales representative inside the store denied taking the photos, completely contradicting the displayed information. What was even more disheartening was the lack of apology or empathy for the inconvenience caused. The discrepancy between the advertised service and the actual service provided led to a frustrating and disappointing visit. I hope for better consistency and customer service in the future.
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November 2023 by Anwar Md Hossain
My recent visit to the CVS on Baltimore Ave for passport photos was an incredibly disappointing experience. Despite a prominently displayed sign advertising passport photo services, the sales representative inside the store denied taking the photos, completely contradicting the displayed information. What was even more disheartening was the lack of apology or empathy for the inconvenience caused. The discrepancy between the advertised service and the actual service provided led to a frustrating and disappointing visit. I hope for better consistency and customer service in the future.
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September 2023 by Dee Hurt
Poor customer service consistently
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September 2023 by Damon Williams
Called the pharmacy to refill my prescription. The young lady that answered the phone placed me on hold for 10 minutes. Came back and provided ineffective answers to my questions. Ask for a supervisor and was placed on hold again. Horrible service as always
