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January 2024 by Brenna Connelly
They don't have any interest in helping you look up an item another CVS said they have in stock and won't even help you in aisle to locate it --- worst customer service possible go anywhere else
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January 2024 by Anita Glawson Powers
I've never met a more untrained both professionally and ethically group of pharmacy personnel. As a senior who retired from the medical sector. I find it offensive that CVS has not addressed these people. I spoke with the store management who was very kind and agreed that the pharmacy staff was a problem. I asked her to have the pharmacy manager call me to address how lacking the staff are. I did receive a call from Benadicta? She was just as rude. I'm done.
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January 2024 by Anonymous
I love the ladies at the pharmacy, they’re always polite and actually funny to interact with.
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December 2023 by haroun zellagui
9.10 am on a sunday ,personnels are inside but they refuse to open the doorsThey were supposed to be open at 9am
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November 2023 by Anwar Md Hossain
My recent visit to the CVS on Baltimore Ave for passport photos was an incredibly disappointing experience. Despite a prominently displayed sign advertising passport photo services, the sales representative inside the store denied taking the photos, completely contradicting the displayed information. What was even more disheartening was the lack of apology or empathy for the inconvenience caused. The discrepancy between the advertised service and the actual service provided led to a frustrating and disappointing visit. I hope for better consistency and customer service in the future.
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September 2023 by Trish Ann
This pharmacy is by far the worst pharmacy I have ever been to, and I have worked in Healthcare for over 40 years. The drive-thru is very seldom open, so prepare yourself to walk inside stand in a very, very long line. Staff say they don't have enough workers to open drive-thru regularly....Im not sure how hard they are even trying to hire extra help for their customers, but I have been patient for over 3 years; I had enough and will be moving all of my clients ASAP!
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September 2023 by Deliciously Made Cafe
Called the pharmacy to refill my prescription. The young lady that answered the phone placed me on hold for 10 minutes. Came back and provided ineffective answers to my questions. Ask for a supervisor and was placed on hold again. Horrible service as always
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September 2023 by Alexa H
I called to see if I could make a return here, was told yes so I walked over. The female manager told me they couldn't do the return because they don't carry the products. they were right on their website. RUDE for no reason I can't stand this trashy store, go anywhere else
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September 2023 by S Mosley
Just used CVS photo and the pics came out great; plus the employee at the register was very helpful and careful with handling the pictures, which I appreciate.
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September 2023 by thomas mccauley
They are the most unprrfecional pharmacy I have ever dealt with this is where prescriptions go to die. Go anywhere else
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August 2023 by Harold Burnley
After all these years I must change pharmacies their new phone system does not permit you to call in and talk to your pharmacist I bet Rite Aid will do better
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June 2023 by robert musselman
Thankyou Chris ann no one knows what each other is going thru ! I lost my mom last sat the day B4 mother's day Chris ann went above and beyond the call of duty .The pics are wonderful and I thank you from the bottom of my heart your kindness gave me faith that it'll be ok here's to better days ,CVS you have an amazing person that needs to be recognized .please follow up ,
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April 2023 by Sheila Cordova
looking at the reviews below me and I'm glad I wasn't alone with the trash pharmacist/pharmacy experience. whoever is answering their phones/responsible for the customer service is a high level sociopath hellbent on making you feel as guilty as possible for daring to ask about your medication, that you're paying them for.. really you're better off going literally anywhere else.
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January 2023 by Jeanine Campbell
Well, the negative reviews aren't completely off, but I'm going to throw in an extra star because some of the staff was friendly and helpful, I found a sweatshirt with my high school mascot and it is my hometown CVS.
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January 2023 by Alem Legesse
I went to this place today , the pharmacist lady is very rude and unprofessional person. I am not sure if she is on the right profession.