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February 2022 by Syiedah Childrey
We have been working with Erica for a few years now. We met her at our local CDC where she was doing a class. After seeing how knowledgeable and personable she was, I contacted her immediately. Our books were a mess and we were behind on our tax filings. Erica walked us through the entire process and got our books together. There was so much we did not know, but she educated us. She is also patient! Her staff is just as amazing as she is. They always send me reminders, set up meetings and send over documents. If you are looking for top notch accounting services, look no further!
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February 2022 by Lavonda Lockley
I was a first time client of Erica Booth. I was excited as she came recommended from a friend and my friend's accountant. I was hoping to use Erica as she has familiarity with medical services taxes and growing businesses. I completed an intake form and any other additional information she requested. I was very disappointed as my interactions with Ms. Booth went on. She several times got my county/school district information wrong, which is interesting considering this is something that you can google. She wrote my business name incorrectly, which is located on the bottom of all my email communication. I then asked Ms. Booth if she would be completing my local Berkheimer taxes as well, at this point she has done my business and personal taxes. It took several emails and phone calls to have my local taxes completed. Ms. Booth asked if I had the form to complete my local taxes, in which I replied I did not. Ms. Booth said she would take care of it. The local taxes were completed but once again, I had to make corrections as Ms. Booth had the incorrect county on the form. This happened several times before Ms. Booth got it correct. As I went to pay the taxes, on a form that looked unfamiliar to me, but as Ms. Booth is the professional accountant, I assumed she would know better than me, the form was not assigned to my county. As I shared all my complaints with this experience, Ms. Booth than followed up with an apology that blamed me for not giving her the correct information for business (information she did not ask a new client for) and also not telling her which correct local tax place to go through (even though I mentioned it in my first email) even though she's the professional in the accounting field. This has been the most unprofessional experience I have ever had. I've never had another professional blame the client for things not being done correctly due to the client. In my experience, the professional is responsible for asking all necessary questions to the client in order for the service to be completed with the utmost care. I paid $450 only to be refunded $50 and Ms. Booth never completing my local taxes correctly. My experience with Ms. Booth has been very disappointing. She lacks attention to detail with her services and believes her clients to be the ones in the know for information that she needs in order to do a "good job". I would definitely not recommend her.
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August 2021 by Syiedah Childrey-Walker
We have been working with Erica for a few years now. We met her at our local CDC where she was doing a class. After seeing how knowledgeable and personable she was, I contacted her immediately. Our books were a mess and we were behind on our tax filings. Erica walked us through the entire process and got our books together. There was so much we did not know, but she educated us. She is also patient! Her staff is just as amazing as she is. They always send me reminders, set up meetings and send over documents. If you are looking for top notch accounting services, look no further!
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April 2021 by Lavonda Handy
I was a first time client of Erica Booth. I was excited as she came recommended from a friend and my friend's accountant. I was hoping to use Erica as she has familiarity with medical services taxes and growing businesses. I completed an intake form and any other additional information she requested. I was very disappointed as my interactions with Ms. Booth went on. She several times got my county/school district information wrong, which is interesting considering this is something that you can google. She wrote my business name incorrectly, which is located on the bottom of all my email communication. I then asked Ms. Booth if she would be completing my local Berkheimer taxes as well, at this point she has done my business and personal taxes. It took several emails and phone calls to have my local taxes completed. Ms. Booth asked if I had the form to complete my local taxes, in which I replied I did not. Ms. Booth said she would take care of it. The local taxes were completed but once again, I had to make corrections as Ms. Booth had the incorrect county on the form. This happened several times before Ms. Booth got it correct. As I went to pay the taxes, on a form that looked unfamiliar to me, but as Ms. Booth is the professional accountant, I assumed she would know better than me, the form was not assigned to my county. As I shared all my complaints with this experience, Ms. Booth than followed up with an apology that blamed me for not giving her the correct information for business (information she did not ask a new client for) and also not telling her which correct local tax place to go through (even though I mentioned it in my first email) even though she's the professional in the accounting field. This has been the most unprofessional experience I have ever had. I've never had another professional blame the client for things not being done correctly due to the client. In my experience, the professional is responsible for asking all necessary questions to the client in order for the service to be completed with the utmost care. I paid $450 only to be refunded $50 and Ms. Booth never completing my local taxes correctly. My experience with Ms. Booth has been very disappointing. She lacks attention to detail with her services and believes her clients to be the ones in the know for information that she needs in order to do a "good job". I would definitely not recommend her.
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April 2021 by Eloise Young
Erica Booth and her team do an excellent job, and they do it safely! We dropped our papers off at the office and picked them up after the filing was completed. Everything else was electronic. This was our third year with them. We'll be back next year!
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April 2021 by Focus Clean, LLC
Knowledgeable, professional and thorough. I recommend Erica for all accounting and financial needs!!!
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August 2020 by Arthur Browne
Prompt and Professional service
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March 2019 by Eileen Stiefel Buckwalter
Great caring person that cares about each one of her customers
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March 2018 by Jacqueline Andrade
Omg!! The best tax experience ever!! Wow just wow! Erica is patient, knowledgeable and professional! Nothing but thankfulness that GOD answered my prayers! She will be my tax account for life!! Thank you Erica Booth!!
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March 2018 by Brittany Nugent
I came to Erica as a new, small business owner with little understanding of tax law and a lot of anxiety from being so ill-prepared. I knew during our initial consultation I needed her as my accountant; she had a thorough understanding of my needs and was able to guide me through the tax filing process with ease. I'm equally impressed with her speedy responses (same day email and phone calls) and how she was able to coordinate with me as an out of state client with her user-friendly internet portal. I'm already preparing for next tax year with Erica's personalized plan for me! Would certainly recommend, especially for small businesses.
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October 2017 by S C
As a business owner myself I have never left a negative review for any business because I understand the difficulties we face. However, after trying to reach out even sending a certified letter I still have no response. My obligation at this point is to warn others. DON'T DO IT!!!
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May 2017 by Jessica Suggs
Erica Booth does phenomenal work and has great integrity and pride in what she does. I always refer my patients, colleagues and friends to her. Thank you so much for your service. Much appreciated!!!
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May 2017 by Erica Booth
Mr Murphy, we are sorry to learn your experience with our company was not pleasant. We would like to know how we can make your experience better. We pride ourselves on providing quality services to our clients. Please feel free to contact our office at anytime during our office hours.
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May 2017 by Antoinette Minor
I saw Erica present at a tax and accounting workshop and I was amazed at all of the information I learned in just one hour. She was knowledgeable and professional. She now handles my taxes and I'm so grateful for her services. As someone who always forgets things she made sure to stay on top of me so that my documents were turned in on time. Without her my taxes would be a mess!
