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March 2021 by CWSiteDesign VIPSupport
Very disrespectful company. We worked with them for years. Always have to tolerate some level of disrespect here and there. Sudden changes, sudden mood swings, impatience, no appreciation, always cancelling our agreements and keep changing plans and prices, always dissatisfied with everything and always display of excessive aggression and display of "we are not on good terms with you" at all times.
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February 2020 by Mike Sorilovstovski
As a 15 year restaurant owner here, I can say that our experience with Ridgway Industries has surpassed our expectations. Their knowledgeable experts go above and beyond to complete installation in proper way. They provide helpful tips and advice on how to better operate your commercial dish washing machine. In addition we use Ridgway Industries to maintain our commercial dish-machine. In such a busy industry of being a restaurant manager, it is a very good to have peace of mind, knowing that you have local, professional and detail oriented experts by your side, available at all times to support your commercial dish-machine. We have a very high usage of our commercial dish-machine and I can say that Ridgway Industries and their expert Mario has provided us with incredible support, proficiency and quick response. I highly recommend Mario, their top technician and their entire team of experts. Thank You guys.
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February 2020 by Robert Lynch
Stay away from this company they are scammers!! I did a lease purchase on one of their dishwashers for my restaurant, and after they installed it, I was still getting spots on my glasses. They calibrated the machine but it didn't work. They then suggested a water softener which I purchased for $800. This didn't work either. I was then told that I need a Hot Water tank for $1,000 that just serviced the dishwasher and nothing else. I was promised that this would solve the problem but it didn't. After they installed the Hot Water Tank they decided to move the water softener to the basement which they hooked up. The following day when I came to work I noticed the basement was flooded. It was like this for a few days and I had to get another company out to find the cause of the flooding. Seems when Ridgway installed the water softener, they didn't bother to hook up the drain hose to a drain outlet and just left it on the ground in the basement which caused the flooding. I had to turn it off the water softener until I got someone to fix it. No apology from Ridgway despite me sending them the attached pictures of the flooding. Not even an offer to come back and repair the problem. My Dish machine was supposed to be serviced once a month but I had to always call to get someone to come out and service the unit. These dish machines are terrible as we have had to have parts replaced on ours twice and its not even a year old. I should have stayed with Termac! I am now meeting with another Company to try solve my problem. Ridgway are a very, very unprofessional Company and there equipment does NOT! work. Stay away!!
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February 2020 by Mark Ricci
Our restaurant was able to afford one of the best dishwashers on the market, thanks to very good quality financing that is offered by Financing Company through Ridgway Industries. We purchased a very good quality dishwasher for our restaurant and highly satisfied with preparation, installation, explanation and entire service by Ridgway. Their two technicians completed installation in fast and professional way. We never had a problem with anything. Sometimes, we would order maintenance and cleaning supplies from Ridgway Industries. They have affordable price and offer excellent products along with best restaurant dishwashers. CMA dish machine that we bought from Ridgway is incredible. Our approval was fast and easy. Thank you Ridgway Industries for your incredible support and highest level of proficiency.
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February 2020 by Adam Fournier
Hi everyone, I have small restaurant here in center city of Philadelphia PA. I had very good experience with Ridgway. I really like their technicians. They are friendly, polite and professional. I highly recommend them for dishmachine purchase and installation. They also do repairs but we never needed any repairs since the day when we bought this dishmachine. I have personally met with their top technician and we had a great time talking about restaurant industry. Their technician Mario was very friendly, polite and professional. I would highly recommend them to all my friends.
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February 2020 by Cilon Jivub
The service person was polite and competent. Our dishwasher are now in good working order. They clearly take pride in what they do. We would like to use their service again.
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February 2020 by Mia Watson
Very good service. The service person was highly skilled, friendly, & knowledgeable.
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September 2019 by Samira Waters
My service technician arrived before the scheduled time. That worked out great for me because it got the service done earlier as well. That technician was knowledgeable, courteous, efficient and hard-working. Totally happy with their service.
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September 2019 by Merlyn Parker
Great service! Our dishwasher was thoroughly inspected by the service person. He gave us important hints about washing dishes. We would like to recommend Ridgway Industries to all.
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September 2019 by Zojif Taqal
Extremely pleased with the service that I received. The repairman did all necessary repair work to make sure the washer was working properly. Everything was completed in a timely manner.
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May 2019 by Defab Nilag
I'm as sales manager at our company and I am very happy with their amazing services and installation. We like their service. Very smart and creative. Very good. Thanks.
