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September 2023 by Marian Craig
Do not purchase the Groupon it’s a trap. He said if I use my Groupon they have no availability until February (Groupon expires January) for an oil change and if I don’t use it they are available right away..
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July 2023 by Tori Warrick
I purchased a Groupon for the Marshall Road location. I called and made an appointment for an oil change as it stated appointments are recommended. When I arrived at 8am to drop my car off, I was told by the receptionist, then the manager, Robert that they don't accept groupons at that location. However, their location is listed on groupon as a participating location. I specifically choose that location because it is close to where I live. I understand miscommunication in business, what I don't understand is HORRIBLE customer service. Robert was extremely unprofessional and even joked around when the receptionist, called him over for assistance as he was walking over to the window he jokingly stated, he didn't want to assist because he didn't like light skin people. I am upset because I wasted my time stopping there on my way to work. Robert or Marion offered so much as an apology for the inconvenience. If you can, please go elsewhere. There are auto businesses on almost every corner, I am certain there are places that will treat customers with more respect.
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June 2023 by Christian Austin
Awesome quick service. Got an oil change and inspection special on Groupon for an amazing deal and was so happy with pa tire and auto. Robert was pleasant and honest and I couldn’t have asked for a better experience. I will be back.
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May 2023 by Andrea B
So unhappy with this service. The workers are extremely rude and arrogant. I was offered an oil change appointment 2 months later, I previously had them before a month earlier and they got me in right away. The manager Robert said it’s something new. I don’t think a professional company should be ran this way. I don’t know anyone who would wait 2 months for a service that takes about 35 mins. If you want respect and fast service forget going to this establishment. Every time I’ve gone to this place I’ve seen the staff treat their customers poorly.Service: Oil change
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April 2023 by Michelle Evans
Really nice service. They're quick service is super. I was in and out. Will go again.
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February 2023 by Shaina Buford
Horrible customer service! Turned us away when all we needed was our tire plugged. No customers in sight and they didn’t give us the time of day. Don’t waste your time!
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December 2022 by Tony Harper
We asked to have a part installed in our car. They did it and it worked great for a few days, then started having issues. We took it back to them and they told us this is why they never install owner supplied equipment, and suggested we bring it in for diagnosis instead of "Googling" it next time! They did not charge us for this diagnosis, and instead of giving us the run around, told us to go to the dealer this time and get OEM parts.Note***: If they diagnose a problem and you get the repair with them, there is no charge for the diagnosis!Service: General repairs & maintenance
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November 2022 by Reuben Samson
This is the worst place. I needed air for tire and their machine was broken. I was denied air for tire. Shop was open but manager REFUSED to help with pressure for tire and I drove flat even after filling gas at the station. The WORST RUDE man I have ever seen. VERY RUDE and said he don’t care although I was very humble
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September 2022 by Catherine Austin
Trustworthy and knowledgeable mechanics. The team here is so great at thoroughly examining your vehicle and letting you know what's going on and what things you should plan to repair soon. Always my first call with any car related issues!
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September 2022 by Cassie Knox
I almost don’t want to share how impressed I was with Robert and in the new ownership of this autobody shop for fear this place will become too popular! I don’t know how long it’s been since Riggins retired or sold but I was in search of a new place after DiMascio’s closed. I thought my quote was fair and I was given good advice. Extremely impressed and I will be back!
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September 2022 by Elisa Wilson
Great place to go for car service. Highly recommended. I’m glad I did.
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September 2022 by Cat Austin
Trustworthy and knowledgeable mechanics. The team here is so great at thoroughly examining your vehicle and letting you know what's going on and what things you should plan to repair soon. Always my first call with any car related issues!
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August 2022 by Rachel Fox Serra
I brought my car to PA Tire & Auto for a brake light fix - not only did Robert and Bram complete the repair on the spot, they were kind, courteous, good-humored...and promptly wished me a wonderful day once finished. I was confused - shouldn't I pay inside? They smiled at me, still walking away. Was I being pranked? No...once inside...Robert would not allow me to pay for the repair. He and Bram lost time and money on my car's fix, and left me not with a receipt, but surprise and an act of pure kindness.Service: General repairs & maintenance
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July 2022 by Giselle Ethengain
I went here for to get my flat tire replaced. While replacing the tire they broke the tire pressure monitor sensor, didn't say anything about it. Brought it back and they tried to accuse me by saying there was no sensor in it to begin with. Luckily my car emails me when the pressure is low so I had proof there was one in there. Then they tried replacing it after I confronted them which then caused the entire system to go down. They refused to pay for a new sensor. I had to shell out an additional $175 dollars to fix THEIR mistake. Not to metion on the phone the MANAGER got irate and hung up on me! How are you upset when it's your fault? Make it make sense! Will never give business to them again! DO NOT TRUST THEM WITH YOUR TIRES THEY ARE CARELESS AND IT WILL END UP COSTING YOU MORE MONEY DOWN THE LINE!!!!Service: Tires
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February 2022 by Antoinette Sparkman
Very pleased with my service! I got an inspection and some work done. The Manager as well as the staff are very informative; and do a great job with explaining what needs to be done to your car. If you're a female this place is for you! They won't take advantage of you! My cars runs great!??
