Woody's Fireplace, Inc. is a locally owned and operated business that provides wood, gas, and coal stoves and fireplaces to warm your home. They offer an extensive selection of quality products. The sales staff is knowledgeable, friendly, and professional, providing unparalleled customer service and working patiently with customers within their budgets. Their installers are described as nice, clean, efficient, and thorough, delivering excellent work. The team demonstrates professionalism and exemplary service, exceeding expectations. They are accommodating to customer schedules, even when installations must be rescheduled. The owner provides helpful adjustments and ensures every aspect of the job is done with excellence. Customers report great customer service where staff is incredibly helpful, taking time to diagnose issues and provide needed parts, even for those they have not done business with before. The business is known for its kindness and professionalism, often providing courtesy discounts. They are recognized as a family-owned business that deserves support, with many highly satisfied customers recommending them for anyone looking for a fireplace or stove.
Kudos to Lisa in customer service for setting up service. She is delightful to converse with. Our technician Greg is knowledgeable, courteous and supplies a few anecdotes for our laughter. Our Jotul stove was a great investment.
October 2025
The team was very helpful. Located a pilot assembly for a Mendota on a truck, retrieved and held, and also located the other two parts I needed.
May 2025
Just had a replacement fireplace installed in 5 hours. Was able to keep the original oak surround which Woody did 26 yrs. Ago. Excellent service. Bill and the team were very polite and efficient. I give Woody's an A+. Thank you Pat & Jack.
