Budget Car Rental

Car Rental
Hours: Budget Car Rental has received a variety of reviews highlighting both positive experiences and areas for improvement. Customers consistently praise the friendly and helpful staff, with many noting exceptional customer service. One reviewer specifically commended a lady at the counter for going above and beyond, describing her service as five-star. Another mentioned that the team at the Latrobe airport location was super nice and quickly accommodated a vehicle swap to a more comfortable model when the original seats caused discomfort. Several reviews highlight the company's willingness to address issues promptly, such as changing worn-out tires or providing free upgrades, which contributed to positive experiences. Budget is also recognized for its reliability and assistance during unexpected situations. One customer shared a story of being stranded due to vehicle safety concerns but appreciated the staff’s professionalism, quick response, and genuine care. The district and airport managers were praised for their problem-solving skills, making difficult circumstances much easier for the customer, leading to a lifelong loyalty. The convenience of services like FastBreak at Arnold Palmer Regional Airport was appreciated, especially for late arrivals when counters are closed. Customers found this process efficient and the vehicles clean and full of gas. However, some reviews mention logistical issues, such as difficult parking and management problems at the Latrobe airport location, which detract from the overall experience. Despite these concerns, the general consensus remains that Budget Car Rental offers good service, friendly staff, and dependable vehicles, with some locations excelling in customer care and problem-solving.

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1. Latrobe, Pennsylvania