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January 2025 by Jessica Uzar
Dropped off wedding invitations last Friday and one came back to our home address with a corner chewed off and another person received theirs ripped in half.
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August 2024 by Jan PZ
We were visiting my oldest son in Lawrence today. I drove my daughter to the post office at 4:35. The branch closes at 4:45. My daughter wanted to mail packages back to the Air Force base where she lives in Germany before they leave early tomorrow. The person at the post office refused to help us. He didn’t even get up from where he was sitting to come to the counter. All we wanted to know was whether it would be cheaper to send in the several small boxes we had packed or in one large box. He said, "We close in 4 minutes." Ten minutes is not 4 minutes and it would have taken all of ONE minute for him to weigh the items and give us an idea of the cost and if one larger box would be cheaper to ship them home. He finally stood up when my daughter asked for the form to fill out for customs. Ironically, on the drive to the post office, I had told my family I've had nothing but help from the postal employees in Dormont and Castle Shannon, especially when I’m sending things to a military member.
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April 2024 by Alison Stewart
My fiancé and I moved to Lawrence 2 years ago. We have always hated going to post offices, but not this one. They are welcoming and kind to their customers.
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June 2023 by Mary Connolly
older indian man who works there was extremely rude and didn’t know how to do his job. had to go to other location and they helped right away thankfully
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June 2023 by Amy W.
Great customer service. Plenty of parking. So happy I made the extra drive. Nicole is awesome.
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March 2022 by Tori pence
Always have a good experience there. I just moved here 6 months ago and never had a PO box before and it's been a learning curve for me. But that's also why it's a 4 stars for me. I think we should have mailboxes. It's a bit outdated to just have PO boxes. No one has time to check a PO everyday
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March 2022 by Romain Phillis
I am fed up with the post master. He's rude, conformational, and just down right nasty. I tried calling to report him, but the wait time is always 45 minutes to an hour. If he's unhappy with his job he should retire. Worst person I have to deal with.
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March 2021 by Stushica Sadowski
Lawrence post office used to be full of smiling pleasant people, but as of late the postmaster is extremely rude and It gets harder and harder to get your mail. Even though we live in a tiny town and we have always been able to have our mail delivered to our PO Box using our street address; this is no longer the case, in fact, he will even send your mail back now if it has the correct PO Box, St. address, and ZIP. I’m not sure if he is doing this as a personal attack? Or if he just can’t read the PO boxes that are clearly labeled on the packages. I will be calling his superiors.
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November 2018 by Cyndi Schardt
Love the experience at this post office. The staff is always pleasant and helpful.
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August 2016 by John H.
This is my little post office. Most of Hills Station has to have a P. O. box to get mail, so that's annoying, but it is what it is. The staff is friendly even if the seem to change every few years. The hours could be set to stay open longer but once again, it's just built to service a small town.
