7th ST Car Wash offers 3 manual bays, an automatic wash, strong vacuums, carpet shampoo, vending, and drinks. Many customers love the monthly unlimited plan, noting it keeps their car cleaner and praising the powerful vacuums that clean even bad messes quickly. The washes are generally considered good and reasonable, with lots of locations and newer machines, though prices have increased. The automatic wash is popular, and maintenance staff are helpful if issues arise. However, significant complaints exist regarding the unlimited membership billing. Some customers report being charged for multiple memberships when they only purchased one, describing it as a billing scam. Customer service is frequently called abysmal, with long hold times and disconnected calls, and emails often go unanswered with auto-replies. The company is noted for not paying for vehicle damage. Advice is given to avoid using a regular credit or debit card for memberships and instead use a prepaid card, and to always visit the same original location to avoid billing problems. Despite these issues, many still recommend the service for its quality and value.
