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April 2024 by Jess Mccarthy
Tyler, the store manager at AT&T, exemplifies exceptional leadership and customer service skills. From the moment I stepped into the store, Tyler greeted me warmly and listened attentively to my needs. His knowledge of the products and services offered by AT&T was impressive, and he took the time to explain everything thoroughly, ensuring I understood all my options.What truly stood out to me was Tyler's dedication to customer satisfaction. He went above and beyond to find the best solutions for my specific requirements, demonstrating a genuine commitment to ensuring I left the store satisfied. His patience and professionalism throughout the entire process made me feel valued as a customer.Furthermore, Tyler's leadership skills were evident in how he managed his team. The store atmosphere was welcoming and organized, with all staff members working together seamlessly to assist customers efficiently.Overall, my experience at AT&T under Tyler's management was nothing short of excellent. His exemplary customer service, knowledge, and leadership make him an invaluable asset to the company. I highly recommend visiting this store and working with Tyler for all your AT&T needs.
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March 2024 by Kim Bueche
Stay clear of this store location! Literally go to any other store location. I met a young man who claims that he is the manager. (He’s a redhead/slender) I was just trying to pay my bill. I was told on the phone that if I go into any location that they could help me. This kid refused to help me. I was stunned. I tried to explain that I couldn’t call customer service like he was telling me to do because the automated voice looks my phone up and tells me I’m with Cricket and says goodbye and disconnects my call. All I have is a hotspot through ATT. After going round and round with this guy who was now cutting me off and refusing to help me pull up my account so I can pay my bill, I finally walked out and called another location. The manager of that location was flabbergasted that this dang kid was being so rude and refusing to help. He told me to walk back in there and keep him on the phone. He told me what to tell this kid…I mean “manager” how to do his job and you could tell this is NOT what he was expecting. After a few comments from the kid he begrudgingly pulled up the account and allowed me to pay. The kid who claims he’s the manager of that location said his name was Corey. Now, not sure how accurate that name is because on my receipt it states the name Mackenzie S. So either he lied to me about his name or truly is confused with life…
ABSOLUTELY STAY AWAY!!! Many other locations! Try any but this one!!!!
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February 2024 by Bert Baker
Guy was helpful in getting my SIM card and activated w/AT&T. Was my fault that my Nighthawk router was not set to broadband so problem was obviously my end. But overall, a good experience and would recommend this store in a heartbeat. Thanks again!
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January 2024 by Emily Nolt
Very impressed with the professional service they offer here, assistant was very patient and friendly?
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November 2023 by The Power Of The Sisters the stars
On the phone very helpful very patient
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November 2023 by Chip Koons
Tyler and Luis were awesome!! Great service and help at this store!
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July 2023 by Daniel Britton
Daniel Britton- had an amazing experience with this store now twice. I tried to do the survey and goofed up. But the experience was amazing, quick, simple and to the point as we conversated
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February 2023 by Gus Orwig
Corey and Jess helped me decide on a good phone for my needs and shown me that our family was on an older plan and that if we switched over to one of the newer plans my family would save
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January 2023 by KnightFall Entertainment
These guys are amazing. Helped me get everything I needed. Help me fix everything that was messed up from the new Target AT&T people. The other one is always trying to push stuff off on us and you can never get any help at the one across from the mall. So I would recommend anyone to go to this location and literally talk to any of the sales people.
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September 2022 by Erica Travels
Corey is awesome! I was pleasantly surprised at how easy he made my rather difficult situation. He was knowledgeable, patient, kind, and helpful as we worked to trade in my old phone here for my Dad in Florida (at his AT&T store there). Everyone worked together as if we were in the same room. My Dad got his new phone with the credit applied and I was out the door before my lunch break was over.
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September 2022 by Wolfe Britton
Daniel Britton- had an amazing experience with this store now twice. I tried to do the survey and goofed up. But the experience was amazing, quick, simple and to the point as we conversated
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July 2022 by Carmen Miller
The gentleman Cory that assisted me was very informative, knowledgeable and patient. He should be commended.
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July 2022 by KNE Kicks
Because I was very satisfied
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July 2022 by Jonathan Bonilla
Excellent ?
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July 2022 by Jonathan Sitkowski
Great store! Awesome tech
