PetSmart is a large pet supply retailer with a great selection of products for many types of animals. Some store locations offer services like grooming, dog training, and pet adoption, where cats are sometimes available. Customers report that the staff are very nice and provide great customer service, often greeting shoppers and helping them find what they need quickly. Experiences with grooming can be excellent, with groomers listening carefully to requests. The store also allows shoppers to buy online and pick up their orders in the store. While most experiences are positive, there can be occasional minor issues with finding the pickup area or concerns about adoption details.
The fish department really stands out; the staff actually cares for the fish and they're knowledgeable if you're a beginner fish keeper and have questions about your tank setup. This is a rare thing to see in fish places nowadays.
March 2026
Just wanted to give a shout out to the employee who works in the fish area named Ethan. He was so genuine and helpful in regard’s to aquariums. Not often do I go out of my way to write a review, but he brightened my day so much that I was compelled to write one. He deserves recognition for being an absolute gem!
February 2026
Mr. Alan is the best dog groomer I've met so far, I'll be taking Slate back as long as he's there. Thank You Mr Alan
