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May 2023 by Daniel Diaz
The people that work are rude with the customers.I am changing my pharmacy to walmart because of this issue!
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March 2023 by Jason
Love Cheryl and Sierra
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February 2023 by Beth Eldridge
They'd get a zero if I could. I understand busy I understand also that it's not fun to deal with cranky people as well, but Why take a job that you prove over and over you are not happy with! Always rude and NEVER AVAILABLE to answer the phone. You all gotta do better. I get we all have bad days but darn....you are there to do a job, do it. Sorry but You all need more training on customer service and maybe time management? I'm happy with Rite Aid as a whole just not this pharmacy gonna transfer to 9th st. Better customer service and they actually answer the phone and have time to answer questions!
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December 2022 by Santiago Santiago
I gave this place 3 stars. They only get those because Alex and Amy are always super nice! First and foremost the Hispanic lady that works in the pharmacy the most is extremely rude! I’ve never once seen her smile! You can tell she is miserable and shouldn’t be working in customer service. She will yell “date of birth” to every customer picking up. Who on earth wants to scream their date of birth for everyone to hear? Why aren’t we even greeted with a hey good morning may I have your date of birth please! You can tell by a person’s tone and body language if they are even happy to be there and earn a paycheck. I myself am a manager and I would never dream of having someone like that serve my customers. Hurting your business more than your extremely dusty and dirty shelves. I’ve gone to this location for years as it’s right by my house. I’ve never seen them have an employee like that. Very disappointed they keep her there.
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July 2022 by Rene Rivera
I don't always have a problem there and when I do. it's always an insurance thing. Which isn't their fault. they always manage to help me out big time.
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June 2022 by Arianna J.
I'm giving 5 stars for all the lovely ladies and gentleman who work in the pharmacy. They truly do their best despite how busy they get which is usually all the time, never a quiet time in there. All very respectful and nice.
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June 2022 by ray todd
So the store is older, the cashiers are not that good.But, we go here due to one of the pharmacists being so helpful and kind.We followed her from the previous RiteAid.Her name is Amy and she is a gem, always friendly, always helpful, asks about my wife and always smiles.Thanks Amy!
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June 2022 by Oki Girl
I walk in and the first thing you see is the employee playing with his phone not even a good morning. I asked him about the pharmacy cause online it says 9am and it was not open at 9:55am he goes to say will it opens at 10am so i was like oh okay online it said 9am yeah dont know what to tell you and continues to play on his phone. Instead of saying will they open in 5 mins feel free to look around and wait. At that time i reached for my phone and seen i gad left it at home so i walk home which is a 5 mins walk and guess what as soon as i hit my house looked at my phone its 10am ??♀️
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June 2022 by Orlany García
The Puerto Rican lady is so rude she shouldn’t be working for customer service she’s not even nice to fellow Hispanics. She needs to learn how to greet people at the very least.
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October 2021 by Ovo Ray Gonzalez
It’s been awhile I used to live out here in Lebanon but I moved but still the same great welcoming Environment and helpful staff and I love to see this place in business after soo many years
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October 2021 by Mario Vargas
I was here last week the rite aid is small ones is this town but the staff is great and very friendly I would recommend this store to anybody
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June 2021 by Kevin Reilly
Wow! Absolutely positively freaking wow! I was in there to make a purchase and there this middle aged shorthaired blonde lady with glasses who waited. Not one word, no hello, nothing! Only word she said was my total, that after no thank you, have a day, nothing! I will add the girl who was at the side (unsure if she's manager) did smile and say have a nice day and thanked me when I said you too. She basically did the other womans job for her.
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April 2021 by JoEllen Swigonski
their customer service sucks
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January 2021 by Tom B.
Close to home,glad they have a drive up in this Covid nightmare.Thanks.